#What do I do

1 messages · Page 1 of 1 (latest)

silver tinsel
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Every time I try to log in with vr chat is says something about api services

clear shuttleBOT
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Hi @silver tinsel. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:

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If you're seeing an error related to API services when trying to log into VRChat, here are some steps to try:

1. Check VRChat's Server Status

First, visit the VRChat Status page to see if there's an ongoing outage or issue with VRChat's API or authentication services. If servers are down, you'll need to wait for VRChat to resolve it. [VRChat API]

2. Check Your Internet Connection

  • Make sure your internet connection is stable.
  • Try visiting <https://api.vrchat.cloud/api/1/ping> in your browser — if you see a "pong" response, your connection to VRChat's API is working. [Connection Issues]

3. Check Your System Clock

An incorrect system time can cause login failures. Make sure your system clock is set to the correct time and time zone. [Connection Issues]

4. Check Your Firewall/Antivirus

Your firewall or antivirus may be blocking VRChat's connection to its API. Try whitelisting VRChat and Easy Anti-Cheat in your security software. [Connection Issues]

5. Reboot Your Router

Power off your router, wait a couple of minutes, and turn it back on. [Connection Issues]

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6. Verify Your Login Credentials

  • Make sure you're using your VRChat username (not your display name) or registered email address.
  • Only full VRChat accounts registered with an email address can sign in via the website/SDK. [Account Recovery]

If none of these steps resolve the issue, you can submit a support ticket at help.vrchat.com.

Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:

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@silver tinsel Kapa.ai is still learning and improving, please let me know how I did by reacting below.