#Friend is having trouble connecting to the servers

13 messages · Page 1 of 1 (latest)

craggy elk
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Hi! Me and a couple buddies are trying to play the game, and we're having an issue. Me and one of my friends got to the servers just fine, but the other can't connect to the servers at all. This error keeps popping up for them in the picture above, does anybody have an idea how to fix it?

topaz plank
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Could you attach the client.log file?

craggy elk
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Where would that be located?

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Nvm, found it, here you go

topaz plank
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Could you login to the multiplayer lobby and reupload the client.log?

craggy elk
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Here you go

craggy elk
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Is there anything that can be done?

topaz plank
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Hard to pinpoint whats going on exactly, is perhaps a strict firewall blocking connections?

craggy elk
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My friend is currently in college, I'm 90% certain his college's ISP is doing something to the server connection.

topaz plank
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Yeah quite possibly. VPN may help?

craggy elk
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Could you explain a bit more? He's a little behind on how to work with VPNs