#Teacher or Helper role?
1 messages ยท Page 1 of 1 (latest)
@jovial oxide The #969360633386655744 forum isnt for extending existing channels, it is for creating topics in relation to providing us with how we can change the Server to make it a better experience for the community.
This could mean requesting an additional channel to suggesting a change to the #rules.
Yep.
What problem do you imagine such a Role would solve?
Why do you feel there is a need for such a Role?
What about the current state of the server stops you from performing this function without the Role?
-
It would make the server have more active teachers to teach beginners. And allows for more answers to be filled.
-
So. having such role allows a teacher for being more mandatorly active on the server because they feel more "Special" and want to help people more often because having such role makes them more motivated.
-
So stopping performing wouldnt be a large case, but like i said, such role can make a teacher/helper more motivated to come on this server and help people which can eventually benefit this server.
As noble the intent is behind this suggestion, I don't want to have mandatory active time imposed on me just because I often answer questions that are asked around. Many of the people answering questions around, myself included, are doing it voluntarily in their spare time.
Also people who are answering questions around can still asking questions on something they aren't aware of.
while I do like the idea, looking at how much Matthew Wadstein gets @-ed because of his tutorials, Im afraid it could also cause in people with the teacher role being at-ed much more often, or even worse, people just @teacher-ing
I also don't like the idea of flagging someone as a teacher who shouldn't be one. You kinda imply that whoever is marked as a teacher actually knows their stuff, which we can't easily confirm. A lot of users on this server like helping but sadly often give quite the bad answers and teach wrong practices
fwiw I like that there are very few roles on this server
As far as i see it, additional Roles or user selectable Roles only serve to add more chaos instead of clarity to the server.
i agree with the moderator
If there were to be a role, I don't think "teacher" is what it should be. Something more generic like "Generally helpful person." My naming is bad, but you get the idea. And on the subject of @ing, it would have to be up to the person if they wanted the role, specifically because of the amount of spam they're probably gonna get.
I agree with Matt, more roles = chaos/clutter/spam. it's not a good idea to list users as teachers when they aren't certified by epic or anyone else. I would say though, something in this realm is wanted and constantly requested by the community, the new dev community website shows Epic is really interested in having the community collaborate with each other. Maybe investigating something, like an automated way to open up additional voice channels, and temporary channels (as in auto deleted like threads) at the bottom of the channel list where people can go in to stream or "teach" and have their own temp channel for others to follow along in text and post screenshots, as to prevent interfering with the rest of the channels, and main voice channels. Regardless if someone should be teaching or not, that could promote more content creators and users to migrate to this platform to have a space to collaborate and semi-hang out, which I do think is the grand intention behind this discord
If users could be certified on Epic's community website and have some key they can give Manny to auth themselves to receive such a role, that would sort of be a nice way but that's also damn involved and would require work on Epic's end
Well in a way that's already happening. The new developer community has community labled tutorials, in order to have your tutorial listed you have to submit it for epic to review and approve to be posted on there
Ah okay it's only the first tutorial you post gets reviewed by a forum moderator, then your verified to post tutorials on there
Does having a answer hub badge count? ๐
There are also some Unreal Authorized Instructors on this server, trying to help others make the best out of UE. Not sure they want to be explicitly flagged as such though... ๐
I don't think changes are needed in this regard. I don't think there is a problem it would address or an improvement.
People can already choose to offer help regardless of one's own skill level. Adding a role, badge or some kind of indicator is just prestigious nonsense. Plus those tagged as Teacher or whatever would probably get lots of unwanted DMs.
Instead of a role, maybe it'd be better to hold a "class"? Have some sort of "introduction to x" or "your questions on x answered" sort of thing?
Probably not required either, but still.
I think this is whole heartedly a bad take. If this was the case it wouldn't be common in every other server
Many servers have a "helper" role which is often self assignable with the knowledge that you will often be @ed for people asking questions.
And they get spammed a shit ton by the mentions.
And what is the problem with mentioning the roles? You don't want to be mentioned don't take the role
I opted out from the roles because not only it clogged notifications on my devices, but also those roles are perhaps too generalised to have more focused questions.
When I take a helper role I am aware that comes with being @ed for people who need help. But I'm also aware that I don't constantly check the help channels but I will check a ping that I opted into
Having one "helper" frequenting in certain channels is enough already.
Is it? Cause questions often get overlooked.
And why is it an issue to give people that option
If you don't like the ping don't take the role and boom now there is absolutely zero change to you
You can say the same with mentions, as people in their inactivity will accumulate mentions and eventually brushes them all off.
It's pretty much solution looking for a problem
Tbh, most people who help out are here all the time anyway. No need for roles or mentions, they just see it.
I highly disagree I think the fact that a many people are asking for them it's brought up often. And B it's in many other servers where it's useful
It seems the biggest disagreement is "well I don't want the ping" then don't take the role
And then eventually nobody proficient taking the role, then it got retracted
Again I'm going to point to many other servers where this is used often and properly
Can you give a genuine reason why the role existing is detrimental?
Cause everything so far seems like "I don't want it so it shouldn't exist" but if it's going to help others and does nothing to the people who don't want it why not have it
its also one of those things that's worth a try
it takes little time to implement, if you dont want it, it doesnt affect you, and could benefit a little
if ti doesnt work its as simple as removing the role
isnt that the whole point of feedback? trying new things, like experimenting with forums, even though people are against them
sure a forum channel is a lot harder to reverse the decision on, but a little role you cna opt in if you liek helping and dont mind getting pinged can't hurt
if people misuse it, then punish them according to the rules as we do anyway
spammers gonna spam whether or not there is a role
again it works for a lot of servers, i have personally found it useful, and am changing my mind on it
if people are found giving bad advice, then others can still correct them, its not like someone with the helper role tells someone to go and get all actors on tick, and no one else can correct them
people can give bad advice sometimes, but again that is gonna happen with or without the role so i dont see why it matters
and no ones saying a helper cannot learn new things, its fine for one to say "sorry I don't know" or be corrected on misinformation
I think its more about increasing engagement and collaboration in this server, which to me would be more about having your own temporary space in this community to present then it is having unverified roles that will just increase unsolicited pings. There are a lot of dev squad channels out there, the majority of the teacher role holders will be those kinds of channels that more people would benefit from avoiding then engaging with. When you open up a space here for someone to present, the community can (and will) make the judgments of quality themselves and call out click bait/useless content, building a reputation. I just think this is such a great community and would benefit from temporary spaces where it's not topic restricted (not limited to bp, cinematics, ect) where developers can come share their tribal knowledge without clogging the other channels and taking away from other users
Was this in response to me because i think we are talking about different things
I don't agree with roles. My suggestion is an alternative, which is replacing the idea with temporary public text/voice channels to "be a teacher"\
Im of the opposite opinion, those temporary channels mean that knowledge is lost easily, whereas having someone that can be trusted a little more to share knowledge could be beneficial
And again
It costs nothing to set up, the time investment is little to nothinf
If it doesnt work, then its also easy to undo
Its a system that has worked well in many ither places, and i personally have benefited it. I agree with Timeless on this one now, i havent really seen an argument other than "no".
I dont see how a role would decrease engagement either
If you dont wanna be a part of it then dont subscribe, it doesnt prevent you from giving advice
Whereas i personally wouldnt mind being pinged for stuff like that
It also seems to be this weird thing where you guys are saying like "well you don't know if the helpers are gonna be actually helpful" but that doesn't change from the system we currently have which is nothing. Maybe I'm reading that wrong
A role gives the impression that people know what they're talking about, though.
Right now you can just ignore anyone if you're new.
If somebody new joins, see someone with a teacher role, they're going to implicitly trust them.
Sure I'll trust someone who pressed a button more then someone who didn't but that's better the the crap shoot of nothing right now and if it's that big put a disclaimer with the role that these people aren't verified
But it's no better or worse then the lack of anything we have now
I'm on the more extreme end I think a level system would be better then you can see who's more active and more likely to give better information
again nothing is stopping other people correcting them, i am quite active even if only lurking, so if i see bad advice i stop it, and i hope someone does the same for me if i give bad advice. No one is a master here, and we arent pretending to be.
and a lot fo people who opt into helping will know what they are on about
And then there's me ๐
I think you're not considering that most of the people you want to help aren't necessarily Discord super users.
I'd wager most of us don't care about roles/levels, don't want mentions, and are chilling in our appropriate channels anyway.
I know none of this take is new to this thread, but I'd like to throw one more voice in the "No roles" camp.
But again its worth a shot, as ive said it costs like 10 mins max to set up. If you dont wanna use it then dont, thats the beauty of being able to choose these things
I dont get why its such a big deal, its not like it needs a server overhaul
being a teacher sounds like too much pressure
there is just really too much stuff to learn to really have a single "expert" role like that honestly
please don't end up like that crazy blender server with like. an entire RPG levelling system and stuff for roles
chriiist
Ew no thats too far
I just woukdnt mind a role that says hey you can ping me for help in this field if you need to
poor hoodieguy would be like this
For game studio community where the members are there to have fun, roles are not as make or break as for help servers like this
Again its not really make or break here
Its something with 10 minute implementations that takes a few clicks to reverse
It does no damage
I don't think they would do something like that willy nilly despite how simple it is to enable
I don't hate the idea of a little "job description" role like the Unity server has
but even still it's kinda just... why even bother lol
Cause its something i know a fair amount of people like having
Then the verification process would also be time consuming. Don't want trolling charlatans assigning themselves
can I make myself a gamedev charlatan?
Yes
||Make a game about being a yandere character||
And I reiterate what does the role existing do to make your experience worse? You don't have to have the role to help
It sets expectations. The exact reason you want it is why I don't.
It makes people you are helping needlessly skeptical if you don't have it and needlessly gullible if you do have it.
You wouldn't need verification?
The community already makes it clear who to listen to and who not to already.
This is a solution looking for a problem imo.
I heavy disagree I'm also not saying it's a problem as much as a really nice to have. Manu other servers do it to good success. It does nothing to you having it if you don't want it but I would rather get a ping when someone asks for help then ignore the channel entirely.
The system in place now works yes. But that doesn't mean it can't be improved
I'd argue it would need verification so that the role holders don't give misleading answers too often
Saying things like I would rather get a ping when someone asks for help then ignore the channel entirely:
It feels like you might not have experienced an active channel on this server like #cpp.
Also, as I've addressed there are effects of participating or not with this system in place, but you're saying It does nothing to you having it if you don't want it.
Then anyone replying to help right now should be verified no?
And makes the role pointless? Yeah
worse than pointless, potentially misleading
Just as misleading as any answer currently given
no right now they are not accompanied by unverified credentials in the form of Roles
Unverified doesn't matter if you know it's Unverified
I don't look at every helper and go oh epic staff their word is law
you are arguing the pointlessness of your own suggestion; I am pointing out it is worse than pointless
Might as well having members equal grounds (maybe Epic Staff is a bit exception, but I know some actual Epic Games staff here not bearing the role)
No because I'd like to have a ping for when someone is asking for help rather then only looking at a channel when I have a question
The role isn't there to be "hey this person knows what they are talking about" it's hey people willing to help can you look at my question
If it's such a big issue then why does it work for every other server
I'm sure others will interpret it as "this person knows what they're talking about"
OK I'm not trying to be rude, but most of the people doing support are not posting in the channels you're posting in (aside from #blueprint , I looked at your history).
People in active channels (the ones doing/getting help) don't want a million pings ๐
Also #rules no. 2 specifically says:
- Be patient when asking for help. This isn't an official Epic Games support channel so we can't guarantee a response. Don't ping people unless you're replying to them. If someone can help, they will. If not, come back in a few hours and consider rephrasing your question or adding more details.
Adding the roles means nothing if the ping got dismissed over time.
Then don't get the role :)
ok but them existing is a problem as I pointed out above
It's not you're creating a solution to a problem that doesn't exist
Nobody wants to get the role, but lacking any sort of cred check will cause chaos
Might as well not having the role
No you're just not acknowledging the issues, but ok
There has been several people here who have openly said they would get the role
It's not an issue? Again I will ask how every other server makes this work but unreal couldn't
Yeah, whatever word that means afraid of any changes
Oh like meta something.
It has nothing to do with other servers. If you have roles conferring an air of authority, people will make assumptions based on a role or lack of role.
They are potentially misleading at best.
Right now, with no roles, this problem does not exist.
yeh you wrote afraid of outsiders
I think them meant luddite
A role would help with people that actually want it in such way, its not like "Oh let me get a role and lets get spammed, and complain about getting spammed" because the role you get is volunteering in a more active/assisting basis.
For comparison, Unity server don't have that kind of helper role
Just the specialty role
There isn't an air of authority with it? I think it directly has to do with other servers that are of similar content that have the role working well
And yes, I spied at Unity server
Give me a minute to go through all the servers that do
OK so if it isn't to let people know who to listen to for help, what is the purpose?
And even if you have another purpose that's how people will interpret it.
It wouldn't matter to your argument
Yes but GDL does
It's for hey I need help and @helpers around and then the helpers get a ping saying oh hey look someone there has a question.
this all doesn't address any issues brought up or add any support to the argument
And blender
I don't join GDL or whatever that server is.
The mutual servers on you is just ALS server and Discord dev server
Yes then why doesnt Unreal does it? Obviously larger servers do it
OK well I see that you are just not going to understand the issue, but I've said my piece.
sigh This is getting nowhere.
GDL(Game Dev League) is the biggest game dev server,
Because you're issue has been disproved by the fact that other servers have good success with it
I have addressed your issues you haven't addressed why it doesn't work
If you think that's how logic works... it's ok I don't need to help people like you.
๐
This could go on and on to the point of ad hominem.
Yes throw people like you in that will be really productive
It is not helpful at all.
No I mean it. If you can't understand this basic concept, and think what you're saying refutes it, I don't think you'd follow any help I would potentially give you. It would be a waste of both of our time.
Just why? Why is it such a large deal?
Change the thread name to be Pointless Contest of Being A Teacher
The fact that this is turned to be ad hominem at all is ridiculous.
If people want to help more then why is that not good or chaotic
It blows my mind that now thay you guys have lost your talking points you just attack people and get toxic
Lol
Just help others without role incentive, is that even harder?
If you see it as an attack... ok; I'm just realizing I'm wasting my time trying to have a serious conversation with you.
Throwing out people like you. Yes that is an attack.
Yes is also possible but a role can get more help
I've been helping others without role perk and I'm fine with it, just frequenting on channels that I know
No I'm explaining that people who are taking your point of view would be frustrating to help
I'm helping others because I like sharing stuff, not out of incentive to get role
Maybe I'm too generous though
Yes but getting pinged could allow for a faster responds time of the person that actually needs help at the moment and isnt being ignored (which happens alot here in the server)
Nope that's normal imo
This isn't an issue if you just post in an active channel
Blame time zones then
I think we could use less channels if anything
Yes but that isnt related to the topic
If i need help on cinematics i want help in #cinematics not in bloody #blueprint
Because sure I can't type through discord in my sleep.
It is 100% related. Most of the "helpers" you want are in these active channels and don't want to get all those pings
Thats why it is optional
Also friendly reminder that #rules no. 2 existed
ok but there are issues with that too
If you want then you get it if not then dont
No there aren't cause other servers do the same thing with no issue
- Be patient when asking for help. This isn't an official Epic Games support channel so we can't guarantee a response. Don't ping people unless you're replying to them. If someone can help, they will. If not, come back in a few hours and consider rephrasing your question or adding more details.
This is excerpt from #rules
I'm not making it up
Yes thats the whole point of a help role because then you would
Please provide an explanation as to why I'm incorrect that only involves this server.
And getting ignored is just not server friendly
If the role is there for "fast response" it's pointless because #rules no. 2
If I can answer a particular question that doesn't seem answered, I WILL, even if it's a bit necro
But okay, fair, not many people read the #rules, right?
supposed to be everybody
๐
Well rules can be bend if a server can act mature enough and is willing to change
Not with toxic mutuals
This is clearly to stop at everyone pings but ok
Rule 4 in blender
No it is to stop all pings. Most of this server does not like being pinged unless they are in a conversation with somebody.
Most servers have roles you can ping for reasons
Please explain how other servers are relevant
Not the point of that rule but okay
To each their own interpretation
Because they are doing the exact thing we are talking about
They have a different community, different structure, different channel frequency
No excuse diffirence can be made right
OK then point to where this has been an issue in this server before plz
Tbh this convo is just straight up contesting, not worth poking with stick anymore
To where this didn't work
And so not worth trying
Cause it's crazy if the role doesn't work it can be removed
All I'm seeing here is people who post in slow channels not understanding an issue that their suggestion would cause in active channels.
It's not like we can't see your post history
We are ligit arguing about a freakin role, why would it be such a issue to add one?
this has been explained
Please explain how adding an at to a question would cause an issue
this has been explained
So only your active channels get help and screw the rest right
It hasn't if you don't want the ping don't take it
The issue has been explained
As has my explanation.
Please link where you explained why I am incorrect about these issues without involving other servers.
Okay, here's the point, for the final time:
-
Adding Teacher role involves some trust on everyone's behalf, misleading/troll holders can led to problems.
-
The role will not add any guarantee of answer rate whatsoever, as the #rules states to be patient.
-
If anyone, regardless of role holder or not, can answer the question, if not at least bringing it somewhere, they will.
-
Channels are categorised by the type of the subject, though admittedly it sometimes drifted
-
Those who want to help questions posted on the channels they frequented can simply answer on the spot if they can answer it or redirect it to more appropriate channels. In certain cases, they come over to the other channel to give response once redirected (I did)
The role is nothing but an ego / vanity thing. It adds nothing of value because people can already help one another and would probably do more harm than good. It's likely to create more work for the mods because of an increase in unwanted DMs and nothing is stopping newbies or trolls from tagging themselves as helper when they really shouldn't be unless there's some kind of vetting system which again just leads to more work for the mods. People have been helping each other on here for years without it.
But as a newbie, it would be nice to easily identify those actively answering questions of those who have them. It would make learning much more efficient, since you dont have to ask 30 different people if they know how to help, you only have to ask one
Users aren't supposed to target specific others for help. If you want that you can hire a tutor via our job board. Otherwise it's supposed to be a question asked into the channel and then waiting for anyone to answer
See my point above, specifically #3
I can tell you as a new person for the last week I have never had a answer unless I jump in voice chat. So IDK what will help or not, but the feeling to a newcomer is this is not a discord for spending my time typing up questions with clear screenshots as it's going to be ignored. Depends on the point of this discord because I have not figured it out yet ๐. Its like running my business if no one has accountability to do anything then no one will do it. Its a large scale bystander effect of well I thought someone else would do it.
A role would help me, as the help channels are kind of a suggestion there is help in this discord but there very clearly is not.
Who's going to pay the dedicated support team then? Nobody, so that's why its a free to use discord with open discussion channels. Sometimes you ask a question, sometimes it gets answered. That's how it works. People are busy and having a teacher role doesn't automatically mean there will be more helpful people waiting around to answer questions. It doesn't solve anything.
People here help of their own volition
I am not disagreeing with the stance. I am just like why have it then. Just because its free? Like we have a 24/7 lemonade stand but sometimes only sometimes do we have lemonade and a person to hand it out lol.
I am okay either way =] I find the content in here awesome regardless of the stance. Just thought hearing a new persons perspective of those help channels.
I just avoid them now.
Your questions will get answered if there are people that a) know the answer and b) have the time to help when you post
and c) you thoroughly and properly write the question, along with your current problem, and what you think the solution could be.
and d) explain what you tried before, but failed.
e) you don't post in dead channels
It seems to me that a lot of the new people here have ADHD and so taking the time to write out a lengthy and well detailed question with screenshots is challenging for them. So it makes sense to me why they ask questions in rapid succession and expect quick short form answers in return.
I myself had a case of attention deficit, and this maybe just me, but after I asked a question I immediately do my own research while waiting for an answer
Well it might not be all that (as far as diagnosing people over the internet). I'd just say they are impatient and unwilling to do research on their own.
...That said keep in mind they could also be kids, you don't know anything about them.
Feel free to read my points again in this replied post @ebon patrol and let me know which one is unclear.
I wasn't in my best condition when I wrote that post so I might mangle up some sentences
It is what it is. ๐คทโโ๏ธ Ever since MTV seems like young people's attention spans have been getting shorter and shorter mine included, but it also varies greatly depending on the individual and even throughout the day depending on amount of sleep, when they last ate ... etc
I dunno every one complaining here just seems to be posting in our deadest channels and not providing the necessary details (I searched a few of the loudest complainers' posts)...
I don't think it's strange that nobody is replying to them; having nothing to do with attention spans.
i try to give as mch detail as i can, or if i have no clue try to at least structure a proper question
With over 70k or whatever users by now, I highly doubt that's true. You might not have gotten an answer to your question. That doesn't mean the whole server is a waste. Enough people are getting help on a daily basis.
Everyone gets questions looked over sometimes
I only really ask questions in #cpp, #multiplayer, and #gameplay-ability-system, but I've almost never had an issue with getting an answer. In my experience, folks are pretty quick and willing to help out.
This is why I keep advocating for consolidating the less active channels; people aren't having any problem getting help in the active channels and new users don't know what is/isn't active.
If anything, being impatient with your question is dissuading others away from answering, and actually wait until the deadline for shits and giggles
I think it would be neat if there was a discord feature to display the average messages/minute for a channel in the list. Give a good indication of activity.
The server owner must have that in some form since they gave us annual stats
That's our Top 5
Oh? Haven't seen that. #cpp stays winning. Was that over the course of an entire year?
I thought it was the entire year, but I don't know actually and thinking about it I'm probably wrong on the time period.
oh wow lol
and you peeps wonder why I ignore that channel. its worse than lounge three times over XD
Discord has a feature called Insights, which we have access to. It's not a lot of info but the stuff you linked is from there @torpid crown