#Manny Bot feature- FAQ Quick Response

1 messages · Page 1 of 1 (latest)

mild belfry
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I am wondering how would such a feature play out, if added to Manny.

  1. First, a channel in which only a select few skilled people can post the FAQs and their Answers in a serialized order. This will act as a 'Reference Point'

  2. Each time a FAQ is asked, a member of the community can just do a command like "/FAQ 12" to point at the 12th FAQ in the channel above. Manny would post a copy of that exact FAQ in the text channel.

This will save people from having to write a response each time, if they wish to. Or just point at things to check 3-4 FAQs to isolate the problem, which having a conversation.

  1. After 10 minutes, Manny deletes the post, to de-clutter the chat.
livid panther
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but there's already slash commands with common questions

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just type /faq

mild belfry
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referencing it by text is a cool way, but referencing it by a serial no is also important I feel

tawdry patio
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You just ask it a question, serial number is weird tbh lol

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Specially because we plan on having hundreds and hundreds of FAQ

near fiberBOT
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:question: How do I enable Nanite?
• Make sure DirectX 12 is enabled. (Project Settings > Platforms > Windows)
• When importing a mesh, check the Build Nanite box.
• In the Content Browser, select one or more static meshes, right-click > Nanite > Enable.
• In the Static Mesh Editor, go to Details > Nanite Settings and check Enable Nanite Support.
• For more info, see the Nanite documentation and Nanite Essentials course.

tawdry patio
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Does Manny's response show, or is it an ephemeral response?

mild belfry
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hmm, I feel having both methods would give better results. If person B is answering person A's question, and he wants him to check if has seen FAQ no 3, 6, 11 & 18.. he would not write the question for each of them .. which is 4x the effort. He can just point at 4 of these FAQs using just 4 numbers. And Manny cleans up afterwards.

Secondly, even if there is plan to have hundreds of FAQ, in practice that makes more case, as using only 3 DIGITS, you can answer 999 questions.

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no lol 😭

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when answering, one doesn't have to read out 4-5 questions and their text like "have you checked this.. have you checked that"... they can only say a quick "check FAQ 3, 4, 11, 19" .. and see if it helps

tawdry patio
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I know it sounds useful, but from a UX perspective, it just won't be used, and not worth the energy in doing it. It'll turn into , have you seen FAQ 17? Oh the one about how to scale the bounding box? No, 17 was about the custom lighting channels. :: Looks up FAQ using command::

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It's just wildly not useful, you can FAQ enable nanite

livid panther
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yeah I'd rather type out the start of a question than guess a number tbh

tawdry patio
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If someone's line of "I'm going to help" vs "I'm not going to help" is if they typed numbers or letters, and in the numbers case they'd need the additional effort to remember the numbers, then the person wasn't going to help in the first place

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Context will always win over index

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Google could number each search result

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So you can remember them

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And before you say that's different, how many times have you witnessed me just tell people what to Google, and it be the first result? Lol

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(yourself included)

mild belfry
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implementation wise, I believe there are two steps:

  1. Numbering each FAQ
  2. Having a Manny Bot command for calling by FAQ no.

I strongly feel, step 1 is needed. For mental referencing atleast. However, I agree.. since I'm not the one implementing it, the idea remains on table for someone willing to implement it.

Google does index it answers, they have a order of priority of being showed first, second.. and so on.. which is SEO. There are many conversations that begin with "Have you looked at the FIRST google result" .. so index is important, for the sake of conversation.

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lol I'm saying the same thing differently (other side of coin/context)

tawdry patio
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But you go through Google with context

mild belfry
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yes, and I'm not against that

tawdry patio
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Not by giving it some arbitrary number

mild belfry
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I feel having both in place at same time, helps referencing.. which is the whole point of /FAQ command in first place

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people use things when they are available, and convenient.

tawdry patio
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The number will be used by YOU for a short period to prove it'll be used, then over not a
Long period of time, you'll stop using the numbers and it'll be something zero people use

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It's just not good UX at all

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You're requiring people to do more work

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More work is night typing a few words, more work is remembering ID Numbers for FAQ

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Our rules are numbered and people can't remember those lolol

livid panther
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why would you link to numbers?

mild belfry
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in 1960s, in India, there is a case study from business schools, that people didn't buy anything but black umbrellas, because they were too rare and they felt they would standout too much. The producers didn't make it, thinking they won't sell. While in western countries, people were having a umbrella of their own favourite color. Crux is, tool should be made with purpose. sometimes they get a great reception, sometimes they don't. Thats part of life

livid panther
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how is there any advantage

mild belfry
tawdry patio
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Yes, and thankfully we're not in 1960s India

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And we have UX as a principal of study

livid panther
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not really explained why it's an advantage

tawdry patio
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So we don't have to make bad decisions every time to learn from them

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It's an advantage so people will type less I guess?

livid panther
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you say indexing in google make you look at the first result, but it's not like question 1 is going to be more relevant than question 436, cause they're not all related

tawdry patio
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Why say many letter when 57347 work instead

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That's why we did it lol

mild belfry
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well there is a thing called 'Trial' to test reception. Which I feel would be much better "no one will use it"

tawdry patio
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Like we agree Manny FAQ quick answers is a great idea!

mild belfry
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okay, how much effort it would take to add a number in front of each FAQ?

tawdry patio
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Instead we'll let this thread exists and if the reception is bad

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Wee can save ourselves time

mild belfry
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yeah, fair enough

tawdry patio
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;p

mild belfry
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nothing off my back if it doesn't get the light of the day 😄

tawdry patio
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But what about 563

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And 4229

mild belfry
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I don't have a reference to look them up, but would..

tawdry patio
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Don't forget 634

mild belfry
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no its not that either 😄

tawdry patio
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That's the great part, you won't need to :p

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Use faq

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That's what you say

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Lol

mild belfry
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Lol.. I am going back to making something... 🎉

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we have reached a point of saturation

tawdry patio
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We put the faq to help take the redundancy of having people answering the same thing daily