The fact this is called just "feedback" can be a little confusing to new people. Renaming it to "server-feedback" would clear that up somewhat I feel.
#Rename feedback to server-feedback
slow pawn
dark fox
The fact this is called just "feedback" can be a little confusing to new people....
Isn't that what the old name was before we made it a forum?
slow pawn
Shrug
dark fox
also pretty sure this got recommended already, I think back when we got the first few people in here giving feedback for Epic
slow pawn
Shoulda been done then then 😛
dark fox
I agree, I guess I'm saying I don't think this will happen since they know about this confusion and didn't rename it already lol
cobalt dragon
yeah the last one was denied because "it doesnt happen very often" but still. Its like a few clicks and some letters.
dark fox
yeah the last one was denied because "it doesnt happen very often" but still. It...
It might be more than that since they have an archived version of the old one, I don't know if you can have an archived channel and an active channel with the same name
so maybe it's 2 renames lol
cobalt dragon
so maybe it's 2 renames lol
😱 the horror.
but yeah, forgot about the archived ones lol
slow pawn
ueslackers-feedback ? 😛
cobalt dragon
ueslackers-feedback ? 😛
unreal-slackers-not-affiliated-with-official-epic-support-but-there-are-a-few-employees-here-because-why-not-server-feedback?
cerulean cave
I'm curious why this is being requested again. I haven't seen any more evidence of confusion recently.
slow pawn
Well somebody made a post just earlier and deleted it because I said it wasn't server feedback.
I do this every few days.
Cedric asked me to post this so the other thread could be removed.
cerulean cave
Hm that's odd. No idea why we would need to delete a post.
I still see the last one about renaming this channel.
From June 2022.
cerulean cave
I do this every few days.
I see. And people delete their post every time?
cerulean cave
Seems like forum channels don't show up in the audit logs. 😦
Makes it hard to keep track of things like this.
cobalt dragon
yeah there was a server feedback forum post requesting help with an issue, and feedback on how to implement it. i tried using quinn to report it and it must have worked because it went down
even if it is infrequent, the name change should still be worth it no? it's not like its major restructuring. unless it is, and theres some funky bot stuff i dont know about 😅
cerulean cave
It was previously named server-feedback for years because we were worried about this. When I changed it to just #969360633386655744, we did not see an increase in confusion or posts leaving feedback for Epic, so I left it.
The frequency of posts that are for Epic and not us has been about the same.
I might change it back when the new website launches because I'll likely want a feedback channel for that. Although I could also just add a "website" tag. Still not sure.
cobalt dragon
its not necessarily engine feedback. i have seen a few fairly recently that are more feedback for [INSERT PROJECT THEY ARE WORKING ON]
specifiying this is server feedback again, is a quick change, and could help eliminate that, as it wasnt something i ever saw in the old channel.
cerulean cave
specifiying this is server feedback again, is a quick change, and could help eli...
In contrast to that, I saw Unreal support questions like "Unreal is broke, my blueprint isn't working, etc." show up in the old feedback channel. So I'm not convinced the "server-" prefix really does much to help.
cobalt dragon
In contrast to that, I saw Unreal support questions like "Unreal is broke, my bl...
maybe its a case of me being in the wrong place at the wrong time then. because it seems we have opposite experiences 😅
cerulean cave
Personally I suspect this would be better helped by some new user onboarding improvements.
cobalt dragon
indeed. discord really lacks on the "new user intro" front.
aside from locking channels until you scroll through the server rules. which doesnt really help because it's intrusive
cerulean cave
To be fair they're working on adding a lot of good features in this area right now.
cobalt dragon
any new features you get to play around with soon then?
cerulean cave
We have a welcome screen that explains what the server is for and suggests good first channels. We have #more-resources with a brief welcome and links to resources, and we have the Home tab now. But we don't have anything specifically catered towards beginners. That's where my head is at lately.
cerulean cave
any new features you get to play around with soon then?
Nothing we have access to yet, but I can say they're working on two features that will significantly change the game in this area.
One of them will significantly change how Discord works as a whole.
cobalt dragon
sounds interesting. looking forward to seeing what they come up with
cerulean cave
I think it's going to be good for large servers like us.
cobalt dragon
and uh oh to that last bit.
sounds like a hit or miss there could be fatal
slow pawn
In contrast to that, I saw Unreal support questions like "Unreal is broke, my bl...
While you may not be convinced, what harm does it cause?
It's not going to make things any more confusing and it has potential to reduce things a little.
cobalt dragon
true. the potential is there to reduce it. its not really a significant time investment, nor does it pose a risk. its also not really controversial
it could do nothing. and if it does you have wasted 30 seconds typing a word
cerulean cave
While you may not be convinced, what _harm_ does it cause?
"Why not" is never a good reason to do something, in my opinion. And again, this isn't something we don't have experience with.
It was called server-feedback for several years, and things were not better.
So I don't understand the motivation.
slow pawn
How do you know they weren't better? You said yourself there are no logs of what's going on and you don't seem to know about the posts that actually occur.
And I wouldn't say it's "why not."
dark fox
It was called server-feedback for several years, and things were not better.
I just want to chime in as another person who has seen incorrect "feedback" posts (both about Epic stuff and personal projects) and as soon as they get pointed out the OP deletes the thread
Maybe 1-2 times a month that I've seen
cerulean cave
How do you know they weren't better? You said yourself there are no logs of what...
How do you know they weren't better?
It seems to be the same frequency of mistakes, and same frequency of suggestions to rename the channel. We've tried several names over the years. server-feedback stuck for the longest. I'm not saying it's bad! I'm saying my experience tells me changing it back to that won't make a difference.
You said yourself there are no logs of what's going on
I was referring to forum channels specifically.
slow pawn
I was referring to them too!
cerulean cave
I just want to chime in as another person who has seen incorrect "feedback" post...
Thanks. I believe you.
slow pawn
I'm just not sure why it was changed to just "feedback" in the first place.
cerulean cave
I was referring to them too!
Oh, I see. You're saying I don't have good data on the current channel, not the previous one.
slow pawn
server-feedback seems perfect.
slow pawn
Oh, I see. You're saying I don't have good data on the current channel, not the ...
Yeah.
dark fox
Oh, I see. You're saying I don't have good data on the current channel, not the ...
Yes that's why I added another data point, I know you believe us lol
cerulean cave
One of you says it happens every few days; the other says 1-2 times a month. My experience is in line with the latter, and I check this channel almost every day. I see where you guys are coming from. I'm just telling you that it doesn't seem any different since we dropped "server" from the name.
I'll meet you halfway: I'm open to considering a new name that is not server feedback.
I mentioned earlier I'm thinking about this anyway since we're launching a new website soon, and I may add a separate feedback channel for that.
If I were to give it a new name entirely, what would you guys suggest?
dark fox
One of you says it happens every few days; the other says 1-2 times a month. My ...
Just to clarify I'm saying I see it 1-2 times a month, no clue how often it happens... I'm not always here or even close to it
cerulean cave
Just to clarify I'm saying **I see it** 1-2 times a month, no clue how often it ...
Of course.
I don't expect members of the community to check as often as we (staff) do. 😄
slow pawn
feedback-server !
dark fox
ueslackers-feedback
slow pawn
You could go completely left field and just call it something random.
Then only people who actually read the description would know what it is.
And nobody would ever think to post about lyra help or epic feedback.
gritty junco
I'll meet you halfway: I'm open to considering a new name that is _not_ server f...
discord-server-feedback
cobalt dragon
or discord-suggestions
or just suggestions
slow pawn
You just know if you call it discord-feedback some muppet is going to post feedback about the discord client thinking we have some sort of special connection to discord
cobalt dragon
Hell then, server-suggestions or even slackers-suggestions. Alliteration makes it automatically cool
Or even nothing-to-see-here.
dark fox
What about complaining-that-nobody-answered-my-poorly-worded-questions-I-put-in-the-wrong-channel-which-means-nobody-ever-gets-helped-obviously?
slow pawn
No # !
slow pawn
🙂
south saddle
Hm that's odd. No idea why we would need to delete a post.
I deleted a post that someone made about feedback for their project. Because that doesn't belong here. Which is why Daekesh wanted to rename it to make it clearer that this channel is not for general feedback on your own projects.
Kinda late to the party I guess.