#The most frequently asked questions

1 messages · Page 1 of 1 (latest)

hidden acorn
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Hey folks. I'm building a new FAQ command for Manny, and I want to know: what are the most frequently asked questions you see every day in our community? Think of the ones that are so common, you wish you could reach for a canned response instead of writing it out each time.

For example, I see these ones a lot:
• When does Epic release free content on the marketplace?
• Will my 4.x project open in UE5?
• How much does it cost to release a game with UE5?

gritty goblet
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  • when 5.1
  • how do I disable/enable nanite/lumen/dx12
  • where can I find docs/tuts about X
  • Who is Jon Skeet?
  • I come from unity, how can I X in unreal.
  • I cant find quixel bridge related q's.
    come to mind.
teal ledge
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Where's the MMO tutorial? 😛

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Some sort of unity to unreal guide is probably a good idea.

pliant jolt
pale prism
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But really, when 5.1?

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I mean, FAQ needs answers too, eh, not only questions 😛

glossy vapor
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hidden acorn
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We don't know when 5.1 is coming out.

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Soon™️

pale prism
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Aah, I imagine that in the FAQ.

Question: When will be UE 5.1 be released?
Manny: I dunno.

peak rivet
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  • Which one to use for <insert project name>, UE4 or UE5?
  • Which one to learn/use, blueprint or c++?
    Heard those two questions very often.
pliant jolt
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this is a meta post about frequently asked questions, if you have an actual specific question try #ue5-general @wind harness

gritty goblet
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^

pliant jolt
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oh he gone

gritty goblet
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I removed it

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speaking about frequently asked questions, what about the same question asked in multiple channels. Please have the bot clean those up and send a polite warning to read the #rules :)

gritty goblet
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how did nobody mention "when does free for the month marketplace" question? XD

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oh wait, i forgot to read pfists message Xd

hidden acorn
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Thanks for the suggestions, folks. I’ve got a decent set to start with now, and there will be an easy way to suggest new ones on the new website.

magic jackal
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Release Notes for Lyra and CitySample projects

peak rivet
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Just saw another question just now on the general channel, very often asked as well.

  • can someone help, trying to do <some action>, related to modding <insert game name here>
woeful parcel
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“How do I stream?”

glossy vapor
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We need something on this bot that can explain this isn't an Epic Games run server

safe plaza
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Howdy

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I used to run a modding Discord with slightly less than 10k people. I know that's smaller than Unreal Slackers, but it's somewhat in the same ballpark (?).

We implemented a faqbot, and had really, really positive results from it! While it can be a bit impersonal, it also saved the 'helpers' (not a role, just a description of those who helped) from a lot of burnout.

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Here is my suggestions for you (things that worked for us, and I think will work for you as well):

  • Allow users to submit their own faqs. We control it via a role, and hand it out pretty liberally to anyone who wants to contribute.
  • Allow managing faqs from within discord. Our system is pretty gross to use, but the fact it's in discord means the faqs get a lot of attention, and stay pretty updated.
  • Use leventstein distance for faq search, rather than direct match. Our system allows multiple tags (e.g., multiplayer how-to, networking how-to) to map to the same FAQ, and they are soft-match searchable.
  • Where possible, focus on external linking. We maintain a few sources of information outside of the discord, and wherever possible we promote a format that looks like this: (example incoming):
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--

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Combining a snippet of text with a link is more powerful than either a wall of text, or a raw link.

hidden acorn
sonic panther
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Q: How to access Engine Source?
A: https://www.unrealengine.com/en-US/ue-on-github