#HDR Randomly Stopped Working After Reboot

4 messages · Page 1 of 1 (latest)

crimson raptor
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Was playing Star Wars last night and everything was working and has been working just fine. Today I fired it up and all the colors were screwed up. Through various troubleshooting I figured out it happens only when HDR is enabled in Windows. With HDR disabled, colors are fine. I've tried several different cables and different ports on my TV/monitor. I did a clean install of the Nvidia drivers. I just about said F it and just play without HDR but I'm worried this could indicated there is a problem with the card.

OS: Windows 11, v24H2
GPU: Gigabyte RTX 4090 Gaming OC, driver v576.88

vestal boneBOT
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In order to understand your problem/issue further, we would like you to provide additional specs of your PC/Laptop. Please provide the following specs:

  • Laptop Model (If you are using a laptop)
  • CPU Model
  • Motherboard Model
  • RAM Model & Speed (Please tell us if you have enabled XMP or using custom timings)
  • GPU Model
  • SSD/HDD Model & Capacity (Specify where is Windows installed to)
  • PSU Model & Capacity (Not applicable for laptop)
  • Windows Version (Please also state the Windows version as well, such as 23H2 or 24H2, etc.)
  • Monitor model, resolution, refresh rate and cable used (HDMI or DisplayPort)
  • Apps & games you are trying to run (Please also specify where you get your games from like Steam/Battle.net/Xbox Game pass)

In addition to the following specs, we would like you to answer the following questions:

  • Have you reinstalled the Nvidia Drivers by removing them with DDU and reinstalling them by downloading the drivers manually and installing them?
  • Have you made any changes to your PC/Laptop in the past few days (such as software/hardware install)?
  • Have you encountered any error codes/bluescreens/graphical glitches when encountering the problem? Describe steps to reproduce the problem. Please send a photo/screenshot/video of the problem here as well.
crimson raptor
#

DESKTOP
CPU: AMD 7700X
Mobo: asRock X670E Taichi, BIOS v3.30
RAM Model & Speed: 32GB gskill Trident Z5 Neo, 6000MT/s with EXPO. Yes, I've tried with and without EXPO profile.
GPU Model: Gigabyte RTX 4090 Gaming OC
SSD/HDD Model & Capacity: Samsung 980 Pro 2TB
PSU Model & Capacity: MSI MAG PCIe5.0 1000W
Windows Version: 11, v24H2
Monitor: LG C2, 4K, 120Hz, HDMI 2.1 cable
Apps & games you are trying to run: Anything and everything, HDR doesn't work in Windows or any games, it just puts out weird pink, grey colors.

In addition to the following specs, we would like you to answer the following questions:
Have you reinstalled the Nvidia Drivers by removing them with DDU and reinstalling them by downloading the drivers manually and installing them? Yes, that was one of the first things I tried. I also tried rolling back to the previous driver version.
Have you made any changes to your PC/Laptop in the past few days (such as software/hardware install)? NO, like I said all I did was shut the PC down for the night and the next day HDR didn't work. No Windows updates or anything else happened at shutdown.
Have you encountered any error codes/bluescreens/graphical glitches when encountering the problem? No blue screens, crashes, or error codes. The only graphical glitch is the problem in the screenshot, other than that everything seems to work fine. Colors look normal in SDR.

distant finch
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Have you rolled back the driver version? Latest driver version has issues with HDR on some system configs