#pimax crystal - no sound output with 5090 cards

1 messages · Page 1 of 1 (latest)

untold mirage
#

Is this an issue that is being worked on? everything looks like it shoul dbe working fine. Pimax set as default audio device etc.. little green bar shows sound should be playing on it.. but no audio at all on my pimax crystal headset. moved the headset to my old machine with a 3080 and it works fine. all other sound devices on the new machine with the 5090 are working as expected.

eager phoenixBOT
#

In order to understand your problem/issue further, we would like you to provide additional specs of your PC/Laptop. Please provide the following specs:

  • Laptop Model (If you are using a laptop)
  • CPU Model
  • Motherboard Model
  • RAM Model & Speed (Please tell us if you have enabled XMP or using custom timings)
  • GPU Model
  • SSD/HDD Model & Capacity (Specify where is Windows installed to)
  • PSU Model & Capacity (Not applicable for laptop)
  • Windows Version (Please also state the Windows version as well, such as 23H2 or 24H2, etc.)
  • Monitor model, resolution, refresh rate and cable used (HDMI or DisplayPort)
  • Apps & games you are trying to run (Please also specify where you get your games from like Steam/Battle.net/Xbox Game pass)

In addition to the following specs, we would like you to answer the following questions:

  • Have you reinstalled the Nvidia Drivers by removing them with DDU and reinstalling them by downloading the drivers manually and installing them?
  • Have you made any changes to your PC/Laptop in the past few days (such as software/hardware install)?
  • Have you encountered any error codes/bluescreens/graphical glitches when encountering the problem? Describe steps to reproduce the problem. Please send a photo/screenshot/video of the problem here as well.