#Screen freeze while multi-tasking
1 messages · Page 1 of 1 (latest)
Potentially affected CPU model
Download an updated BIOS, go to the BIOS, load optimized defaults, save and restart into BIOS again, flash that new BIOS, and then if needed, install or update Intel Management Engine things (both firmware and/or Windows software), then recheck
If that still doesn't improve, it's something else, and let us know so we can follow up.
Also, your PSU model info is insufficient. Provide the brand name and full model name. a wattage number alone is basically as much information as not providing any.
i do not know how to do all that..
Do you know your motherboard's brand and model name?
I am correcting your motherboard model name to:
Gigabyte B760 Aorus Elite AX
https://www.gigabyte.com/Motherboard/B760-AORUS-ELITE-AX-rev-1x/support#support-dl-bios
The latest BIOS version is F10c
Still need help?
yes hi sorry, so i have figured out that it only happens when i'm playing valorant