Help

[small aurora]

Anyone else having trouble loading into cube craft? I haven’t played in a couple days and when i got on now it’ started downloading the resources cause of the halloween update and it just stops and freezes when it’s done. Like my whole minecraft freezes. I can load into other servers. Bedrock btw.
I have tried multiple times.

[fallen drum]

Please create a ticket here #💌︱team・help about this problem. Attaching a video on how it happens is highly recommended.

[small aurora]

Okay

[fluid blaze]

any updates on this? i have not recieved an answer to my ticket either and i still cant login

[spice jungle]

I had this issue 1 year ago where I was unable to join for 6 freaking MONTHS

Try↓
Sign out then sign in

Settings→Storage→Clear Marketplace Cache

Clear cache (both app and in minecraft settings)

Last resort: Uninstall then Install Minecraft

Hope it helps 👍🏻

[unborn crane]

happened to me i just waited for 15 minutes

[fluid blaze]

The issue was resolved by doing a clean install of bedrock. Please be sure to make a back up of all your worlds and data before doing this.