#Serithos Connection Troubleshooting
exotic coyote
Ok, have you set up port forwarding yet?
If it doesn't work right out of the box then typically that'll be our next step
clever swallow
How do I set up port forward... I don't have access to the router itself. Only the data that it gives when it is connected
exotic coyote
You probably won't need physical access but you will need to log onto it, which requires the admin password and permission from its owner, if relevant
clever swallow
I have the password for using it but not the admin...
exotic coyote
Sometimes the password is just blank, sometimes it's password, sometimes it's admin I think too. If you know the router model (you'll probably need physical access for that) you can look up the default password
exotic coyote
I'm not pulling anything up on Google for that 🤔. If you call your ISP they might be able to tell you too
clever swallow
What if I use avast VPN?
exotic coyote
You probably could but we won't be able to help with setting it up