#peer-help

1 messages · Page 156 of 1

hardy ibex
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And if a user has two or more of these 4 types, the permissions of the highest group of hierarchy prevails. Am I correct @tiny hull?

tiny hull
hardy ibex
#

For example, a user has a role. But among the three, everyone, roles, user, the one with the highest priority (as everyone in this case) is what applies for the member.

hardy ibex
tiny hull
#

yes, it's the most restrictive setting you can do specific to an user

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and it's effect is last

hardy ibex
#

So, the hierarchy is-

User
Everyone
Channels
Roles

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Or was the previous one right?

fathom skiff
#

what if i don't have backup account, will i be able recover my account?

hardy ibex
tiny hull
hardy ibex
#

What do you mean by effect prevalence?

tiny hull
#

the one that will prevail over the other nodes in heirarchy

hardy ibex
#

I mean by "effect prevalence".

tiny hull
#

so if you have an user with role A and you deny the role A to view channel on a specific channel but you add the user in the channel separately and give them view channel perm. The user will be able to view channel but other users with role A will not

#

so the user level permissions' effect prevails

hardy ibex
hardy ibex
tiny hull
#

well application of permissions start from server level and ending at user level, the reason why the user level permission has the final effect

hardy ibex
#

How are these two hierarchies different? I need to know that at first.

crisp bane
#

Anyone knows how to fix when spotify listen along isnt synced with the other person's spotify?

tiny hull
#

did you check the article I linked?

hardy ibex
#

Yes.

tiny hull
#

then where's the confusion. user level permission are applied at last(lowest) so they have the highest prevailing effect in cases of exception

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and vice versa

hardy ibex
#

Sorry for that.

tiny hull
#

is it clear now?

tiny hull
hardy ibex
hardy ibex
round ocean
#

Is there a way I can unsync channels from a caregory?

blazing wharf
round ocean
#

Okay, thanks

hardy ibex
#

Can anyone please explain to me the permission hierarchy on Discord?

blazing wharf
tribal trail
#

@prime ravine

#

its been hard to use beacause of this issue

prime ravine
#

Seems like a performance issue, if you already tried to reinstall, would suggest to reach support: https://dis.gd/contact

blazing wharf
slender pilot
#

im trying to buy discord nitro right now with my card but it says that "this payment method can not be used" even though my bank is not declining/blocking the transaction. I also have sufficient funds on my card. is there any alternate ways to buy discord nitro like a giftcard or smthn?

tribal trail
slender pilot
cosmic viper
blazing wharf
slender pilot
blazing wharf
cosmic viper
prime ravine
blazing wharf
# empty junco 🤔

Amazon themselves say available for my country, let me test this out ahaha

#

Watch me end up with a gift card I cant redeem

tribal trail
prime ravine
#

Can take up to some day, please be patient!

tribal trail
quartz sandal
#

I know how wrong it is to write here but

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@cosmic viperThis user is trying to defraud people via DM, I can send proof.

rare condor
#

dont get your hopes up though, i dont think theyve ever actually banned a single scammer ive reported KEKW

quartz sandal
#

at least i tried my luck

rare condor
#

you could also report them to discord by right clicking one of the scam msgs, though i also wouldnt get your hopes up there bc i dont think they care

quartz sandal
#

Thanks anyway

slender pilot
#

@blazing wharf did it work for you

blazing wharf
slender pilot
#

would it work if i added apple credit onto my apple account because apple for some reason is giving me a dumb error rn

blazing wharf
#

Yea that should work

tribal trail
#

@prime ravine mate found the solution

slender pilot
prime ravine
#

Awesome!

blazing wharf
tribal trail
abstract lagoon
#

i need help my steam is black and white

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when i stream

rare condor
abstract lagoon
#

it started today then i updated drivers but this didnt fix it

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how can i downgrade?

oak reef
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Unavailable boost?

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Is this cause i got my nitro past due?

worn vine
#

THAT'S WHAT I HAVE

empty junco
worn vine
#

HIS IS LIKE MINE BUT MINES JUST BROKE ON THE WAY TO DECEMBER

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I HAVE UNTIL DECEMBER

oak reef
#

I can't boost servers cause past due

worn vine
#

But like can you fix it

oak reef
#

ex. Google

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I subscribed through Google

worn vine
#

What's wrong with my current one?

oak reef
worn vine
#

Hmmm

oak reef
#

ex. 1 year, 2 years or longer

worn vine
#

So it's not because I'm broke?

oak reef
#

or even months

oak reef
cursive flicker
#

Is Discord lagging my PC after the update?

worn vine
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Hmmmm that's good to know I'll try cause I still have till December

cursive flicker
#

I'm getting huge FPS drops for some reason

oak reef
cursive flicker
#

From yesterday?

oak reef
#

Or you just have a low-end PC

cursive flicker
oak reef
cursive flicker
#

No, but I think it got fixed

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Not lagging anymore, but it did for the first minute after opening

hardy ibex
cosmic viper
empty junco
cosmic viper
#

I thought it is like a redeem code but I realised it will be deliverred

#

I just ordered stuff of like 2k dollars ..... ( but im not in us Sadege)
'

vagrant raptor
#

hey
idk if its a good place to ask that question but uhh
my discord keeps crashing when I try to

  • type out emoji to send it
  • open emoji menu

I saw some info about it online but those guys were running modified discord and the posts were like 2020/2021 so

Im asking if you know something about it and how to fix

empty junco
vagrant raptor
#

no wayyy

jaunty obsidian
rare condor
#

I do, and nothing ever has gotten done Shrugs

old nexus
#

Do I get some kind of notification if I report someone and the messages were reviewed or will it all be silently looked at

empty junco
old nexus
#

damn ok cos the person who's been harassing me is still being annoying and i have no idea if the reports were even looked at

jaunty obsidian
shell idol
fervent root
#

where can i open a ticket

empty junco
fervent root
empty junco
fervent root
shell idol
#

If you all need help just ping me. I'll help you ASAP! 🤗

empty junco
obsidian totem
#

anybody 👀

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freakouteyes I brought this up so many times idk how many!! What is this, And how can I fix it!?

zenith spoke
#

Why does it only let me bind a key in Discord?

shell idol
#

caps*

shell idol
# obsidian totem anybody 👀

Hello! I think it could be due to AutoMod rules of the server. If a word in your Topic is in AutoMod rules, it just doesn't let you post it.

spare palm
vast jetty
#

Hello can someone tell me what happens when a partner server owner transfers his/her server ownership to someone

empty junco
empty junco
vast jetty
#

okayy thanks !!

vocal crescent
#

Getting the same problem as well. It's very annoying

heavy wraith
#

i can't open discord on my IOS device, it's stuck on loading screen, does anyone have any idea on how to fix this?

empty junco
heavy wraith
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yes

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tried changing dns and everything

empty junco
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Huh that’s very strange as well I’m not having that issue

candid portal
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@empty junco can you help me please

empty junco
candid portal
empty junco
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Oh unfortunately I don’t do help in DM’s

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Since if I don’t know the answer someone else might know here

candid portal
#

Nick

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Is auto botting in a private bot that doesn't follow discord, like it's made by someone on the server itself no one use it
Auto botting on it, not against discord tos rule?

empty junco
grizzled wind
#

Is there a way to block my activity from a specific server ? Like streaming or other gaming activity ?

candid portal
empty junco
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That article is basically where my knowledge ends

candid portal
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Aw man

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I'm sorry

velvet lantern
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Hello, i asked help on r/discordapp but got no answer so m trying here aswell (on computer version btw)

grizzled wind
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Is there a way to block my activity from a specific server ? Like streaming or other gaming activity ? If not, how do I make a suggestion because this seems important for privacy reasons ...

summer cave
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@candid portal is that what you ment?

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Like do you mean no one botting, using it? Or doesnt supported by Discord API?

candid portal
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I just need an explanation before someone else gets banned

summer cave
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Or do you mean someone invited the bot, without acknowlage of others.

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@candid portal

candid portal
summer cave
candid portal
summer cave
candid portal
summer cave
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Must report it

candid portal
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It's been for months

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  • discord allowed them in emails
summer cave
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Welp Discord support is Discord support.

summer cave
wintry rose
#

Have this bug where it keeps saying I need to relink but when i do it doesn't relink

west shale
velvet lantern
west shale
#

Been about an hour and a half

velvet lantern
#

oh okayyy

west shale
#

Apparently it's been an issue since may

velvet lantern
broken berry
#

Is there anyone who knows how to edit photos? If so i would like someone to help me please.

junior summit
#

yo does anyone know how to un mirror camera

clever spire
#

please someone I cannot relink discord to my xbox its been annoying the heck out of me. Every time i go to relink it doesnt link at all

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I used to be fine and chat using the xbox discord thing but now it just keeps asking to relink

static thistle
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Crashing every five seconds or so whenever I try to access emojis. ...fun.

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'Pay for Nitro to use emojis from other servers (expect it'll crash because you have too many.)' Great.
Any solutions to this, short of unsubbing from emoji-heavy servers?

clever spire
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it jusy KEEPS asking

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to relink it is absolutely frustrating

wintry rose
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THAT'S THE OFFICIAL DISCORD

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ON MY XBOX

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FOR MY XBOX

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That is the OFFICIAL xbox and discord thing FROM DISCORD

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Your account was made this month you have zero room to talk

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Proof????

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Ok and?

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If it wasn't safe the OFFICIAL DISCORD would not implement it

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Once again you have no room to talk your account was made this month

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Tf you think I do

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I'm looking for help from someone who can actually help me

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Your not helping with the problem

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He is now blocked

rustic idol
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My account was deleted, but it wasnt by me

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it was hacked. what do i do now? ive already opened a ticket 1.5 months ago.

wintry rose
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It is to late to do anything actually

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I'm no expert thou

rustic idol
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=/

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i have been trying to get ahold of them since the day it was hacked

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and i never got a follow up email. It was my professional account. I have my credit cards and paypal linked too. nitro being charged while I don't even have the account.

wintry rose
#

Once again I am no expert but this doesn't sound like a problem with discords side

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I'm sorry this happened to you though

marsh ocean
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if discord allows it, then you can. what do you know? your account was LITERALLY made this month

cosmic viper
#

yo jus a quick question.. what do i do if my account was disabled for being underage? i'm most CERTAINLY not underage, im 15. but i dont own an ID, i have my birth certificate and like... school id but idk if they accept that??, what do i tell support????

outer goblet
#

I'm so confused, I keep getting discord sound notifications despite turning off these settings. Is there something I'm missing? I even did it on Windows itself....

spiral vector
#

how to i check my pings?

graceful phoenix
#

Would anyone know a solution to why the discord app never works and I have to use the browser version even after reinstalling multiple times

wet zealot
#

i have two general channels for some reason and i cannot delete the extra one for some reason

noble gale
#

when i go to the shop, i only see decorations, not profile effects. i try both, desktop & laptop but it doesnt seem to be working. does anyone know why? ive been trying to get an effect for a while now

cosmic viper
jaunty obsidian
cosmic viper
#

They're going to allow me to use my birth certificate and school id but i have a problem, my legal last name is different on my birth certificate and on my school id. if i were to explain it, would they understand?

crisp bane
#

anyone knows how to fix when the spotify isten along isnt syncing up with the other person's spotify? When the song starts it also starts couple of seconds ahead and not at 00:00.

reef girder
#

Are profile effects and decors permanent once you purchase them?
Even without Nitro?

cosmic viper
#

its because you bought them seperately from nitro

reef girder
#

Alright I thought so, thank you! thumbsupcat

south ocean
#

i found a server that is a scam to steal accounts with a fake captcha bot, anyone know how to report it?

#

(hacked accounts keep spamming the link in a server i moderate)

south ocean
#

i know they used to have one

ivory frost
south ocean
#

That's not the right setting.

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Thats about privacy and data compliance

ivory frost
south ocean
#

I'm looking for the replacement of the report server, and report bot to discord trust and safety

jaunty obsidian
south ocean
ivory frost
#

if it was from an Administrator not a member

jaunty obsidian
#

If you've provided the information asked for, then wait for a reply from Trust & Safety.

marsh ocean
#

ohhh but what if people wanna?

jade crescent
#

Is anyone else having trouble using Discord on Xbox ? I always use it to VC with others, but when I turned on my system today Discord was making me relink.

I did so but it’s still telling me to relink. Not sure how to fix this.
If anyone has any input I’ll gladly hear it. Thanks.

cosmic viper
#

i can’t see embed colours on my iphone on the app,but can on the desktop version & my friends can see the embed colours on the android app. is this an ios bug?

ivory frost
cosmic viper
ivory frost
ivory frost
ivory frost
cosmic viper
clever swan
#

Hey. does anyone know any applications with a GUI similar to that of Discord,
I want to take notes offline and something close to that of Discord's would be wonderful.

echo thicket
#

how does the nitro discord badge work? do i need to boost my own server to keep the months because if i boost another server and they delete the server or something- does that ruin my boost record? so if you want to keep ur badge forever and be safe then its best to boost ur own server unless i'm wrong and you can somehow still keep it

ivory frost
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This is if you want to keep your badge

short marsh
#

what? it doesn't need to be an official server

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it can be any server

ivory frost
short marsh
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you probably aren't in good communities then

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boost the server that you think deserves it, that's all

ivory frost
#

so if he wanna to keep on his badge he can put his boost in some official server

ivory frost
short marsh
#

again, if you're that worried about servers getting banned, then you're in some pretty bad servers in the first place

short marsh
#

referring to anyone really

ivory frost
#

I'm answering his questions

short marsh
#

yes, i know

ivory frost
loud rapids
#

is 3 the absolute max server subscriptions?

tiny hull
#

the technicality

short marsh
#

the safety doesn't change if you're in good communities though

tiny hull
#

I have seen great communities get deleted because the creator wanted to close it down for personal reasons i.e like focusing on life more instead of online presence

short marsh
#

oh, well that sucks

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i've never seen that happen though. might be rare?

tiny hull
#

but the same chance of that happening for a server owned by an org has far rare chances

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infinitesimally small?

tiny hull
craggy fern
#

Is there a way to download a second discord app for mobile, like discord ptb mobile?

empty junco
craggy fern
craggy fern
empty junco
#

Honestly I don’t really know much about stuff other then it’s unsupported and not really recommended

craggy fern
echo thicket
wintry rose
#

😭😭😭😭

#

This is a probably on discords end I backed up all my games and reset the console

vast jetty
fathom lake
#

Hello the problem start when I got a free nitro and be mistake I bought a year so I cancelled the subscription so the problem is in discord says it finished at 22 November and in google play say that the subscription end in 13 December so I forget it and when I want to buy a nitro my credit card have a problem so I asked my friend to gift it for me and I got email that it was scam or what so he tell me to buy another one and send it when he send I can't active it or buy a another nitro why that problem and how to fix it

digital mantle
#

Hi, I have Discord Nitro, Which also comes with two free server boosts, however, my boosts seem to have disappeared, even though my nitro still has ages left on it. Can i have help fixing this?

static hornet
#

Hello everyone I have a question or favor to ask to anyone that might be able to do it . But I’m looking for someone who can set my discord server up professionally please and thank you and if you can I’ll give a little bit of money. I want it to be setup for when I go live and stuff it will send out my twitch and YouTube links into the chat and make it look some what good

cosmic viper
marsh ocean
#

whenever i join a call, it's stuck saying "dtls connecting"

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my friend is waiting for me and i cant let them wait any longer

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refreshed my discord client, changed the region override back and forth
what do i do???

cosmic viper
#

how can I report someone stealing my identity ?

graceful phoenix
#

does anyone have a solution to the discord app not opening frequently even after multiple reinstallations?

#

it doesnt even boot up on pc start up anymore

tranquil tangle
#

few days ago i made an alt in incognito so that i can directly login to it on my browser but discord thought that it was spam acc and banned it and now its asking for phone number verification, i have already use 1 of my phone numbers on my main and dont want to use one on an alt. I tried support but instead i got bot responses

marsh ocean
tranquil tangle
#

can i remove the phone number after i verify it

marsh ocean
tranquil tangle
analog stone
#

I send many these things how much time to take

tranquil tangle
analog stone
#

I got in 2 days

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Lolpower_wumpus

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I will never post any my kid friend photo

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For Fun

tranquil tangle
tranquil tangle
ocean kraken
tranquil tangle
#

but still that sounded weird

ocean kraken
#

yea, most of these ppl usually learn english from internet

#

yea, but some of them aren't really capable of being good at it by themselves

ocean kraken
#

sorry

tranquil tangle
#

??

ocean kraken
#

i chose the wrong word

tranquil tangle
#

dw

primal saffron
#

hehe

#

watchin u

analog stone
# tranquil tangle 0_o

Bruh You know Why I am no Speaking English Because I don't know English I am illerate please watch your Language after giving answer to anyone

primal saffron
#

where u from

analog stone
#

I showed my photo

tranquil tangle
#

lemme reactivate my alt

analog stone
#

@cosmic viper I give id username and my photo

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ppl are underage

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Of Discord Half of the audience of Discord is underage

ocean kraken
analog stone
#

No bro I have diseases like homrone and small height

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Like not small but like normal

ocean kraken
#

it's called genetics

tranquil tangle
#

lol i added the phone number and its good now

analog stone
#

@ocean kraken Asian ppl called homrone

analog stone
#

I added phone number and many things but my id got disabled

tranquil tangle
#

idk

analog stone
#

@ocean kraken we are not British bro

ocean kraken
#

no, ur english is kinda confusing...

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thats why i dont understand

analog stone
#

@ocean kraken you are from another country

ocean kraken
#

no im asian

analog stone
#

And I am from another there a many type of English

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@ocean kraken where Are you from

ocean kraken
#

it's not rlly over for you, you still have an alt atleast

primal saffron
#

china

ocean kraken
analog stone
#

I am from Bharat

ocean kraken
analog stone
#

I am proud to say I am from Bharat

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@ocean kraken that is your wish

ocean kraken
#

okie

primal saffron
ocean kraken
#

well, nothing lasts forever right?

analog stone
#

@primal saffron INDIA BUT AFTER CHANGE ITS BECAME BHARAT

primal saffron
#

ahhh ok i get it

analog stone
primal saffron
analog stone
#

After sharing its saying you are ...

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Whym bro

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@cosmic viper what is your ID username

ocean kraken
analog stone
#

@ocean kraken not showing brrooo

primal saffron
ocean kraken
#

luis forgot to write the entire msg

analog stone
#

Done seen

#

They are saying now give selfie and

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@ocean kraken what is meaning of your face and meaning

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@cosmic viper I gave a photo

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They are saying send 2 time

primal saffron
#

hehe

#

boi

bright oak
#

hey why everytime I restart my pc discord logs me out on windows app?

crisp charm
#

Is this guy real? please help, he saying i might be banned-

wind hawk
#

Does anyone know a solution for this problem? I have the same problem and i dont know what to do :/

bright oak
#

scam 100% dont dm him

crisp charm
#

thanks

#

🙏 got it

#

blocked him

analog stone
#

Hi there,

Thanks for writing in. It looks like you're missing some of the information that we requested to verify that you're old enough to use Discord.

Please include all of the requested materials in a single photo, and make sure that all of the requested materials are clearly visible.

As a reminder, this photo should include:

  • Your face (meaning, please send us a selfie)
  • You holding a piece of paper that shows your full Discord Tag
  • You holding a photo ID that contains your date of birth

You can cover up any sensitive parts of your photo ID, but we need to see your face and your date of birth clearly in the photo. Please note we cannot accept screenshots, printouts, or other copies of identification and that the original ID must be presented.

Sincerely,
Discord Trust & Safety
Send this I sending all the things
I send it many

#

Brooooooo

ocean kraken
analog stone
#

@ocean kraken how many times I send it

#

They are sending reacting messages I am not s

#

Bro

primal saffron
analog stone
#

Repeating message
Hi there,

Thanks for writing in. It looks like you're missing some of the information that we requested to verify that you're old enough to use Discord.

Please include all of the requested materials in a single photo, and make sure that all of the requested materials are clearly visible.

As a reminder, this photo should include:

  • Your face (meaning, please send us a selfie)
  • You holding a piece of paper that shows your full Discord Tag
  • You holding a photo ID that contains your date of birth

You can cover up any sensitive parts of your photo ID, but we need to see your face and your date of birth clearly in the photo. Please note we cannot accept screenshots, printouts, or other copies of identification and that the original ID must be presented.

Sincerely,
Discord Trust & Safety

#

This msg

#

How many time I will send 100 time they are sending this I send all the things again they send it I send it new time they send again

#

This wdymmmmm

carmine marlin
#

Can i get assistance regarding an account already been taken over

analog stone
#

I sending my selfie and my id

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How many time I will send I was so angry

frail hound
carmine marlin
#

@fair tree

ocean kraken
#

idk

bright oak
#

fr fr

#

I sent them my photo and ID and they did NOT CARE 😠

potent remnant
#

Guys I can’t join a discord server they show invalid link expired and when I asked the server mod he said I’m not even banned then why can’t I join ? He even sent me a new link and I still can’t join

cosmic viper
#

Hello, my main account was disabled on the 26th of November. Since then, I have submitted several requests to support, but I have not received any response. I'm scared to lose my account.. Can somebody help me ?

mild tide
#

So I have an old account and I don't have acces to the old addres. How can I recover my account?

bright oak
#

discord staff are just bots ig

#

im convinced there are no human staff

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spoke too sooN KEKW

analog stone
#

@bright oak bot replying

bright oak
#

good luck

analog stone
#

Estrella Luis trexia

#

These reply same msg

warm lake
#

h

analog stone
#

@bright oak why they not unlocking my account

#

I am sending it many time how many times I send

warm lake
#

did u send ur ID + face too?

analog stone
#

Yesss

cosmic viper
warm lake
#

thats mad 💀

analog stone
#

@prime ravine I send my selfie and I'd there are sending same msg broooo wdymm

cosmic viper
analog stone
#

Yes

cosmic viper
#

Same i did like 9 requests on the support but all were closed by Nelly

analog stone
mild tide
analog stone
#

So you want get access of your account on Google support

mild tide
#

I don't remember the addres

analog stone
#

Try all the

#

Click onForgot password

#

You received from discord reset your pass

prime ravine
analog stone
#

@prime ravine bro they send me reply To click your selfie + ID I send it they are saying this again I send it again

#

They are saying again I send again

prime ravine
analog stone
#

Yep

prime ravine
#

Moderators don’t work at Discord, there’s nothing more we can do about this. If the support is asking you to do so, then I’d suggest to do so.

analog stone
#

Hi there,

Thanks for writing in. It looks like you're missing some of the information that we requested to verify that you're old enough to use Discord.

Please include all of the requested materials in a single photo, and make sure that all of the requested materials are clearly visible.

As a reminder, this photo should include:

  • Your face (meaning, please send us a selfie)
  • You holding a piece of paper that shows your full Discord Tag
  • You holding a photo ID that contains your date of birth

You can cover up any sensitive parts of your photo ID, but we need to see your face and your date of birth clearly in the photo. Please note we cannot accept screenshots, printouts, or other copies of identification and that the original ID must be presented.

Sincerely,
Discord Trust & Safety

#

This msg

prime ravine
#

Well, do it?

analog stone
#

I sent it but they are sending this message again and again

#

It's bot reply

prime ravine
#

If you already answered, be patient and wait for them to answer.

cosmic viper
analog stone
#

I send my pic and I'd 4,5 time

prime ravine
analog stone
#

This msg

cosmic viper
prime ravine
analog stone
#

@prime ravine can I call on helpline number

prime ravine
#

No, you can only reach support through ticket or the Discord support Twitter

#

There’s no possibility to reach staff directly on the platform.

#

Let’s calm down with caps please. Again, this place isn’t for support. And we don’t work at Discord.

analog stone
#

@cosmic viper you are saying dumed

#

Dc

primal saffron
#

oh no:{

analog stone
#

Oo = U

#

Ee = i

primal saffron
#

eh

#

ye

graceful quail
#

no way. Discord is charging for nitro on my disabled account that they disabled

obsidian totem
obsidian totem
tardy rose
#

How do I change where the boost notifications go?

paper marsh
#

Who has Discord support on Twitter and where should they write there?

graceful quail
#

How can i get discord to actually help me.

They just randomly close tickets and i have been trying to get help for 22 days now.

And they're still charging me nitro.

heady gust
#

Uhm, I can't log in to the Discord App, It has been 4 hours now. I've tried restarting my PC and re-installing Discord, but it didn't work.

graceful quail
small parcel
#

are invite rewards against TOS?

#

its unclear ;-;

summer cave
graceful quail
#

Discord is legit scamming me out of money. This cant be legal

summer cave
summer cave
graceful quail
#

Not when i cant get into the account they disabled

#

Falsely aswell

summer cave
#

Paying method*

graceful quail
#

Paypal but if i refund it they'll just ban the account that i'm still fighting to regain

heady gust
# ocean kraken use the web version

i always can't use it, while gaming i have to close my browser since it takes most of the resources. And my mic doesn't connect to the browser for some reason.

summer cave
graceful quail
#

So its lose the money or lose the account.

Holy smokes discord is a scam 100%

paper marsh
heady gust
ocean kraken
summer cave
#

Nothing is scamming you, you just can't accept it :]

graceful quail
#

I didn't break TOS though -_-

#

My account was falsely disabled.

summer cave
#

Then they disabled account for no reason?

#

Sure.

graceful quail
#

Correct. There are many cases like this.

Discord disabled my account the day after they helped me recover it from a hacker

summer cave
#

Can be, but you should still proof it under 14 days or it will be deleted

graceful quail
#

Its been 23. I have open tickets so it wont be deleted. Its on pause

#

And yeah you're right. I wont accept punishment for something i didnt do

summer cave
#

Good luck

graceful quail
#

man its almost like its a pattern of discord just not helping its customers.

rare condor
#

while i think the lack of effort taken to vet out obvious jokes sucks i do think theyre required to cull people who claim to be underage to avoid potential legal consequences

graceful quail
#

their support system is just objectively underperforming.

rare condor
#

thats def true, and ive long been saying they need to hire more ppl instead of letting their current team get overwhelmed like this

graceful quail
#

i'm starting to think its not even them being overwhelmed.

it doesn't take 23 days to respond to a ticket.

they also shouldn't be allowed to close a ticket without a response.

Their support policy is objectively bad and needs to be rebuilt from the ground up with actual support in mind

rare condor
#

considering the raw amount of tickets they get (both real and fake) id be VERY surprised if they werent overwhelmed

graceful quail
#

23 days is just an unacceptable wait for any support line

rare condor
#

yes, absolutely

graceful quail
#

this is without getting any response

#

i barely even get those lmao

rare condor
#

do note if you keep bumping up your ticket (aka sending multiples) they apparently get put to the back of the queue

graceful quail
#

oh i know

rare condor
#

i do think the lack of clarity in the process on whether your ticket is open or not is a big issue though

graceful quail
#

but there is this one support worker and this is not even a joke.

they're called nelly. and they have been making an active effort to make sure i dont get help. aka closing tickets without answering.

like at that point its not being overwhelmed. its simply bad support and being lazy/not caring

rare condor
#

ofc ppl are going to send in multiples if the support site itself claims a ticket as "closed" (when "closed" on site =/= actually closed and finished)

#

....nelly is a bot lol

graceful quail
#

NELLY IS A BOT!?

rare condor
#

im 99% sure yeah considering nelly is one of their mascot characters

graceful quail
#

they dont respond. just randomly closes tickets of mine

rare condor
#

tbf if you refuse to cooperate with what they require there isnt much they can do. i get it and idk if id be comfy sending my ID to discord either but... it is what it is

graceful quail
#

btw this is what nelly does. Make it look like you made a bad ticket. Like what????

rare condor
#

again, if you refuse to cooperate they cant do much

#

and as i said, i sympathize, i wouldnt be happy to send my ID either. but it is what it is

graceful quail
#

i've even pleaded with them to tell me what to do to prove i didn't do anything but they just close my tickets.

i genuinly don't get how anyone can defend a support system like this.

Sure its understaffed. But thats not an excuse to permanently get users removed because they were too lazy to check the ticket

rare condor
#

im just not comfortable putting accusations of laziness on the actual t&s workers (who are outsourced afaik) when its almost definitely an issue on discords end with the actual appeal process being unclear + them being stingy with hiring ppl

graceful quail
#

i sympathize with being understaffed. we're understaffed where i work.

But closing tickets without looking at them is lazy. what else would it be?

rare condor
#

but i really do hope the alleged trust and safety update makes the appeal process not trash

graceful quail
#

they dont really answer on twitter either tho even when i see them having responded to people like 2 minutes ago.

graceful quail
#

they probably wont respond

#

oh yeah they charged me nitro today. my account has been disabled for 23 days so far

#

which also means i probably only have a few days left before its perma deletion

#

i know right. its actual insanity

#

and i highly doubt its even midly legal

small parcel
#

Yo, is invite rewards against discord's TOS?

As in rewarding a member for getting X number of invites
Ex: 5 invites = Game item 1

cosmic viper
#

yes

graceful quail
#

if i had lawyer money i would lol

obsidian pond
small parcel
cosmic viper
graceful quail
#

i really wish they didn't just disable their support email leaving only twitter and support tickets left

#

scammer email support numbers are more reliable than discord support lol

empty junco
#

No where did they ever say you should use it

graceful quail
empty junco
graceful quail
#

the ticket system that doesn't work?

empty junco
#

For them to respond to your ticket

graceful quail
#

which they wont do

empty junco
graceful quail
#

23 days is not "time".

thats being lazy. especially when accounts get deleted after 30 days

empty junco
#

Also the whole being charged for nitro thing.. why couldn’t you just contact billing ?

graceful quail
#

its just not acceptable behavior by a support team. They had the chance to help me so long ago but they keep closing tickets

graceful quail
#

which part?......

#

my account has been disabled for 23 days so far.

They get deleted after 30.

there's no excuse to not respond at that point

empty junco
#

Anyways … really not fair to call them lazy when you have no idea how many tickets they get

graceful quail
#

then why is it plastered everywhere i try to look that it gets deleted after 14 to 30 days

analog stone
#

@empty junco hm

graceful quail
empty junco
#

If they are automatically getting closed they might not be getting seen

graceful quail
#

thats even worse lmao

empty junco
#

Having better customer support isn’t really a solution when you get potential thousands of tickets a day

#

And have limited money to go out and hire people

drowsy hawk
#

plus you gotta realize you're not the only other user. Discord has ~200MILLION monthly active users. possibly thousands sending in tickets in less than a day

graceful quail
#

customers are entitled to customer support. especially paying customers

analog stone
#

@cosmic viper bro u got email from you need to do verification

empty junco
graceful quail
#

23 days is way too long

#

i genuinly cannot think of any other customer support service where i have been ghosted this hard

empty junco
analog stone
#

I am waiting for my verification

graceful quail
#

how long is too long for you nick?

empty junco
drowsy hawk
#

months as in plural

graceful quail
#

i literally cannot name another service that takes months to get back to you

drowsy hawk
empty junco
#

Huh no need to be rude about that

drowsy hawk
#

honestly lmao

graceful quail
#

if it was a case of me appealing a ban for something I did wrong. i could understand it. thats not gonna be a high priority.

but when someone is falsely disabled, have given proof multiple times and has been a paying customer since 2016.

its unnaceptable to make someone wait that long

empty junco
#

That doesn’t mean you can be rude/ disrespectful

drowsy hawk
#

all i did was respond and invalidate your statement lmao

graceful quail
drowsy hawk
#

ok lets start from the top since i only just chimed in, whats your issue anyway

graceful quail
#

i'll write up a full timeline

empty junco
#

He hasn’t been 🤔

drowsy hawk
#

i mean that was clear from the start

#

i meant with your account dumbass

#

dont dish what you cant take

analog stone
drowsy hawk
#

If it were discord they would say your lmao but ok. seriously whats your account issue

analog stone
#

I don't understand why are you fighting here go to support web sumbit your repllrt

graceful quail
#

1.) My account gets hacked and they change my email

2.) i contact support. they get back to me same day.

3.) they actually help me. i was super happy that i got my account back! (yay)

4.) I use my account for a day. Nothing had changed and nothing was done on my account other than changing my email. No servers lost or added.

5.) after that day they disabled my account for "spam" that i genuinly looked for to make sure nothing happened before i was banned.

6.) I send in a ticket, No response. Not even a bot. Closed by nelly most times. Try twitter. Nothing there either.

7.) decide to be patient, my account deletion should be paused so i have some hope.

8.) no responses for 23 days, then they bill me for a nitro i can't use and i dont get a transaction ID and cant check my account history since. yknow...disabled.

this is unnaceptable

analog stone
#

I am also ban be patient bro reply

#

I was also angry on him yesterday

#

I got reply in 2 day I verified it

#

It's your id card

drowsy hawk
#

well, im just going to be honest man. its your fault.

its in discords tos anyone under 13 is immediately banned. and (don't quote me on this) im pretty sure they auto mod messages that mention age, if under 13 they ban.

analog stone
#

It's called aadhar card

#

Everyone have this bro

drowsy hawk
#

you dont have any id? license? permit?

analog stone
#

@cosmic viper idk about other countries

drowsy hawk
#

maybe they had an id to prove

empty junco
#

I hate to say it but you should start looking through that

drowsy hawk
#

that might work - try it

analog stone
#

In Asia there is a card

#

For id verification

empty junco
#

That’s point though the people that are underage wouldn’t be allowed back on the platform because they would fail the verification

drowsy hawk
#

if it was a joke (and i dont know, i wasnt there) their id would prove they are over 13. or if it wasnt a joke they prob used a parents Id.

analog stone
#

Nederlandse identiteitskaart

graceful quail
#

honestly proving age shouldn't be too hard as long as you have any form of identification. bank card might be enough too lol

graceful quail
empty junco
# graceful quail honestly proving age shouldn't be too hard as long as you have any form of ident...
analog stone
#

Broo

graceful quail
#

probably

empty junco
graceful quail
#

as long as it has your date of birth and name

empty junco
#

And a photo

drowsy hawk
#

ok but, who asked

slate shuttle
drowsy hawk
#

lmao all good fam

#

i dont really care im just here to be here

cosmic viper
#

i think this is not the best place to post your creations

graceful quail
drowsy hawk
graceful quail
#

i had no issues until now

empty junco
graceful quail
#

well i care about all the memories in there.

i dont have friends IRL so its not like i can have pictures to document my good times.

All i have is my discord. and losing that is genuinly losing so many memories from all the way back in 2016, because i have really bad adhd and my memory is incredibly bad

analog stone
#

I am using discord since 3,4 year

cosmic viper
graceful quail
#

thats also true, Them closing tickets with no reason is also adding to the frustration

empty junco
graceful quail
#

mhm

drowsy hawk
#

oh and by the way

empty junco
#

I have heard of like that happening a lot , where you get disabled right after getting back access

drowsy hawk
#

indeed lmao

graceful quail
#

its really frustrating. its like they're burning a photobook in my context

empty junco
#

Most likely because they didn’t close out everything they where supposed to get closed out

drowsy hawk
#

all good lmao

empty junco
#

And so you get like automatically disabled

graceful quail
#

they gave me a vauge reason too.

or more accuratley several reasons

#

its just weird that i got disabled for something that didn't happen.

Since there was no spam and no new servers

drowsy hawk
#

I really do hope yalls tickets get dealt with @cosmic viper @graceful quail, I understand yall are really frustrated. but like I said its best to wait it out, maybe instead of opening a new ticket, send a reply to the old one to reopen (so you're not spamming tickets)

cosmic viper
#

wait for what ! our tickets are closed !

empty junco
#

Tbh sometimes I wonder if , everything looks fine on there end and so they just close the tickets because they see nothing wrong

graceful quail
#

thank you for the concern ricky. genuinly

#

but one of my tickets stay "solved" even if i respond to it

drowsy hawk
#

there should be a reopen button, is there not?

empty junco
#

Yeah that’s another issue

graceful quail
#

nah because of their privacy policy

cosmic viper
graceful quail
#

you have to appeal from the email thats used on the account

#

trust me i tried

drowsy hawk
# cosmic viper where ?

i could be wrong but I remember there being a reopen button next to add a comment if its marked as closed. I also think you have a time frame to use it before it gets closed-closed iykwim

#

i havent used the support page it a while so idk whats changed

cosmic viper
drowsy hawk
#

in theory you could also reply to the emails

cosmic viper
#

it's in french bc i'm french

graceful quail
#

the one thing they keep ticking off that really makes me peeved is the fact that they tick "no" on "am i in the right place"

cosmic viper
drowsy hawk
#

interesting

#

did you input an email in the ticket/account

cosmic viper
#

i'm connected with my disable account and before being connected yes i was putting my email

graceful quail
#

does reopening a ticket put it at the bottom of the queue btw?

graceful quail
drowsy hawk
#

then thats right

cosmic viper
graceful quail
#

trust me i did everything right when it comes to what to pick.

but the bot keeps ticking it as not the right place lmao

cosmic viper
#

same

graceful quail
#

so

#

my account wont be deleted in the 30 days right

#

and i just need to wait and wait.

I can safely trust it wont be deleted?

cosmic viper
#

no

#

i though it was 14 days and now i not even sure its 30 days

graceful quail
#

according to the discord staff way up in the chat ya dont get deleted if you're disputing it

#

since its been 23 days i doubt it will get deleted in 14 days for ya denri

#

but we just gotta keep hope up

#

they'll get to it eventually and wont delete the account. I hope

drowsy hawk
#

60 days

graceful quail
#

60 days and i'm supposed to wait months

#

thats not very comforting

drowsy hawk
#

i doubt you'll wait months lol, that was just nicks limit

graceful quail
#

well its almost one month so far, so i hope you're right

drowsy hawk
#

you asked how long was too long, if that makes sense

empty junco
drowsy hawk
#

well lets hope its not months

craggy fern
#

Wait a second, I'll show ya

empty junco
#

Tbh I blame the pandemic for quite a bit of the current support situation

craggy fern
#

@echo thicket take a look at this and then check the badge in my profile

drowsy hawk
craggy fern
#

Compare the dates

drowsy hawk
#

its 180

To meet our safety and security commitments. We retain certain information (including email addresses and phone numbers) for 180 days after deletion for trust and safety purposes. If a user has been reported or flagged for violations of our Terms of Service or Community Guidelines, we may retain this information for up to two years. This information helps us keep Discord secure, prevent fraud, or prevent bad actors from creating new accounts or otherwise engaging in behavior that violates our policies.
graceful quail
#

if it takes 180 days i might just start a riot in the streets lol

drowsy hawk
#

shittt ill be next to yall

graceful quail
#

lmaoooooo

drowsy hawk
#

you saw my youtube thing 😭

graceful quail
#

at least it wasn't a premanent deletion you got right?

drowsy hawk
#

thankfully not

cosmic viper
#

i have 180 days to go at San Francisco !

empty junco
graceful quail
#

riot

drowsy hawk
#

i believe the 14 - 30 day thing was if you delete your account

graceful quail
#

they're not super good at informing people

cosmic viper
drowsy hawk
#

shitt well keep me posted you two, im invested to see how this plays out

graceful quail
#

will do

drowsy hawk
#

sending postive thoughts

graceful quail
#

want me to ping you when i get a response?

cosmic viper
drowsy hawk
#

ping me, dm me, do whatever honestly. im like really invested

graceful quail
#

aight

#

lets hope the original sister ruby is recovered from the battlefield

#

imagine losing a account name with no numbers

trim ibex
#

H

old moss
#

Anyone know why this happens to members?
I've gone through every role, channel, setting option.

#

I just noticed it, and edited it out.

#

18+ discord haha.

thin shale
#

I need some help. So this bot just copies whatever happens in a SA-MP server. Pretty much everything. But whenever someone types a mention such as shown in the picture, the bot makes the ping function on the discord server. Note: I tried removing everyone permissions from the bot itself, BOTs role (the one we give to BOTs) and the BOT's personal role. But still, he's able to ping. Any solution?

empty junco
#

Do you like actually want the bot there?

thin shale
#

Yeah, we want the bot cause it allows people on discord to talk with people in-game without being in. Something like IRC cloud. So it's important.

drowsy hawk
thin shale
drowsy hawk
#

is this a custom bot

#

if so, escape pings by replacing @ with \@

thin shale
mild flare
thin shale
#

It's a coding thing you mean?

drowsy hawk
#

discord bot 101. disable / escape pings

#

also in the client options

mention_everyone: false

#

it may be defined differently depending on how it's coded / what it's coded in

thin shale
#

Alright, I'll pass this on to the creator of the bot. Thanks for your assistance!

summer cave
frozen crystal
#

How to block server invite in my server auto deleted like in this server?

sonic kiln
#

did discord have a sound update or something? me and all my friend sound quiet to eachother all the sudden

native flicker
manic lily
#

Discord crashes everything i try to type an emote in the message bar, or in the search emote thing.

#

Happening to anyone else

maiden raft
#

How can I change the c to s here

cosmic viper
#

like this

podsplach
|
|
v
s

ebon ivy
bitter pier
violet thistle
#

Which permission is managing automod again

exotic solar
#

Hey, does someone know where i can setup the on boarding rules in my discord ?

civic gulch
#

Hi can someone help me pls, when im starting up my discord it just keeps closing, and i have cleared me cash, og reinsalled it 5 times + 3 times restart pc.??

#

im on chrome rn

wheat basin
#

yoyo, discord crashes after using an emoji via text (:format:), any ideas?

sleek whale
hot lava
wheat basin
hot lava
hardy ibex
#

I have some doubts regarding the priority hierarchy of Discord, more specifically the channel and role permissions.

#

I want to know the order of the hierarchy and how this work.

#

Are the forum channel permissions able to be synchronised?

fallow elbow
grave rain
empty junco
grave rain
empty junco
quasi ferry
#

I have a problem with getting back my active dev badge

inland anchor
#

My friend cant see the explore discoverable servers

jolly bloom
#

If you want it back it should work by running any commands on your discord bot/application

smoky pivot
gusty latch
#

yo how do i get more people to join my server

cosmic viper
smoky pivot
smoky pivot
craggy fern
#

Recommendations on music bots?

craggy fern
#

If you have a nice small community people will keep joining at a constant rate

craggy fern
hardy ibex
#

Is the power of the roles descending as I go down this list?-

  1. Channel overrides for a user.

  2. Channel overrides for a custom role (not everyone role).

3 Channel overrides for the everyone role.

  1. Otherwise, use the role permissions.
#

I really need to know how it works right now. Any help will be highly appreciated.

hardy ibex
craggy fern
#

Consider that if a user/role/everyone has a ✅ in a channel permission, then that user/role/everyone will always have that permission, it doesn't matter if you give an ❌ to that same permission in another role

#

Example: if everyone has ✅ to send messages in a channel, even if you deny that permission to me in the same channel I'll still be able to talk

unique flare
#

Alright, so firstly idk if this is the right place for this however I was just developing a bot, but then almost all of my server icons/pfps just turned grey. The image shows what is going on, please if you know what is going on help me.

hardy ibex
craggy fern
#

Integrations permissions? Or channel ones?

hardy ibex
craggy fern
#

Yep

#

But I guess you're talking about integrations permissions, arent u

hardy ibex
#

I have just been speaking about the channel, category and role permissions.

craggy fern
#

Okay then. Well, I'm not completely sure if I understand, but the slash command permissions work the same as the rest of perms

hardy ibex
#

If I disable the everyone permission, I do not think that the other roles cannot see the channel.

#

So, I must manually disable the viewing permission for all the roles there, right?

#

Or is it?

craggy fern
#

I would disable everyone permission and enable the specific roles ones

craggy fern
hardy ibex
#

I have about 220 roles. So, I do not have to manually enable the same permissions for almost every single role.

craggy fern
#

Ok I'm like actually impressed, is this permissions thing new? Because I remember that, when I tried to remove the ability for muted people to talk, if the channel has a ✅ in the send messages permission for everyone then the muted person would still be able to talk, despite the muted role being on ❌

#

And that was like very annoying. I think I may not be able to help you I'm so so sorry but you actually helped me thx 😭

hardy ibex
hidden arrow
#

Use timeout feature lmao it's better then the old mute role system

#

You don't have to care about your mute role being "accidentally" deleted or anything like that + less efforts

craggy fern
trail apex
#

Why can't I find Snowsgiving Bot and add it to my server?

craggy fern
#

Snowgiving bot is still online?

trail apex
#

Wait wat?

hidden arrow
craggy fern
#

No I know I have literally no issues at all now, I'm using timeout, but there was no timeout 2 years ago and that was a pain

hardy ibex
#

Okay, I have one last question. If I am to configure a role for a channel, do the permissions with "/" copy the same ones as those in the role? I am speaking of a scenario where I want to modify a few permissions for a specific channel.

#

I just need one answer and I am done setting up my server.

#

Anyone?

tulip osprey
#

if you wanna be sure you can manually set them yourself

hardy ibex
#

However, if I speak of my attempt, there is just the option for disabling the permissions of roles, while the ones in the channel have been set "/" as the default.

#

I am speaking of the scenario where I just want to change a couple of the permissions.

#

I guess they consider it as the "channel permissions" instead of any modifications.

native flicker
#

Hence why its called a permission override

hardy ibex
native flicker
#

In the role itself? Yea it'll use the updated list by default

hardy ibex
#

Okay, so it changes the permissions as I say, but retains the ones which are default and has not been changed.

#

Isn't it?

native flicker
#

Yes

#

You're only modifying that one specific permission in that one channel, everything that uses / stays the same

hardy ibex
#

Is it in the sense that at first, all of the permissions will be synchronised until I change it?

#

I guess the latter.

native flicker
#

See / as basically the ''no changes'' button

#

Its always in sync with the roles own permissions

hardy ibex
native flicker
#

Yea, if its been modified it'll stay whatever you picked unless manually removed

#

So you'll have to edit the channel and set it back to /

hardy ibex
#

Okay, so for the roles that I have edited, I can reset them to the defaults for the channel to get back the new permission configuration by manual changes.

native flicker
#

Not sure what you mean by that

#

I assume you want that role to have the same permissions it has server-wide in that channel right?

#

In which case, yes, you can just reset them in the channel

hardy ibex
#

Thanks for clearing my doubts @native flicker.

haughty fern
#

I'm going to task chat to build a PC for $1000.
The goal is to last 8 years.
Programs:
Adobe Photoshop, illustrator, InDesign, Lightroom, Premier, Blender, Steam Indie catalog, Firefox, VLC.
Usage:
Gaming, Coding, Photo Editing, Graphic Design, Computer Science / Data Visualization, Audiophile Equipment, Animating, Music Productions, Media Consumption.
Footnotes:
First PC so tips would be appreciated
Sufficient Cooling
I'll link my steam wishlist for any questions
Can use used parts or pre-built PC
No RGB or LED lighting
No mouse or Monitor
Wireless Keyboard please
Using my LG 43 un6950
Minimalistic Vibes
The PC is called Invincible
Thanks ^⁠_⁠^

ebon ivy
#

I would suggest checking out PC part picker or a variant ^~^
It can help you build out all the things you want, just be sure that you match the cpu socket with the actual chip and the motherboard

#

But building a pc for $1k to last 8 years might be a smidge tough

graceful quail
#

Mhm

unborn vault
graceful quail
#

Now i dont know about that.

But tickets usually pause the deletion

unborn vault
#

oh

#

clyde responded tody after replying to the ticket but it was vauge af

#

just said i broke tos and they wont reinstate

graceful quail
#

Respond to clyde until you eventually get a human

#

Just one response at a time tho

unborn vault
#

hoping they see my tweets now

short marsh
#

actually no, if they won't reinstate the account, that's it, there's nothing that can be done

unborn vault
graceful quail
#

Eh thats not 100% accurate.

People have had clyde said no and a human say yes

short marsh
#

I've never seen it happen

unborn vault
carmine jacinth
#

My pc won’t turn on I’m clicking the power button I don’t know what to do

unborn vault
#

plus my ticket page didnt even have the boxes to check and the support team acting maad weird conviced me this is some mistake

#

and whats even weirder is when it happened i wasnt even doing nothing AT 4 AM what system are they using to disable me at 4am?

#

thats gotta be a botdisabling me so make it being a mistake more realistic

graceful quail
#

Its a bot

#

I'm convinced they dont manage anything on discord themselves.

Too lazy, so just make a bot ban random people and hope it bans the right ones more than the wrong ones lmao

short marsh
#

Nah there are real people that handle things. I don't know how much automation is used in addition to them though

graceful quail
#

Its usually a clyde bot that deals with disables

#

It was in my case at least and others that i've talked to

#

But discord has a famously horrible support system.

It barely works 10% of the time from all the posts i've seen.

ionic citrus
#

Hey, so ik this is prolly gonna be a deadend. But this last update kicked me out of my main desktop account and I procrastinated redownloading my backupcodes... Now im stuck after my hard drive crashed and I cannot get back into my account and discord supports being unhelpful

#

I have the password and all, just not the backup code or access to the 2fa on my OLD phone

short marsh
#

If you lose 2fa and the backup codes, there's no way to get the account back

ionic citrus
#

even with pass

graceful quail
#

Discord support being unhelpfull is a unfortunate pattern at this point. I hope ya get help.

short marsh
ionic citrus
#

I have the pass, email, and even the f-ing paypal login paying for its nitro

#

but nothing

short marsh
#

Yeah unfortunately that account is gone. You should ask Discord support to disable it

ionic citrus
#

Thats bs

graceful quail
#

Welcome to discord, you're worthless to them even if you pay lol

short marsh
#

That's not true

ionic citrus
#

ive had the account for 10 years, i pay for nitro i expect paypal level customer support

short marsh
#

It's your responsibility to keep the backup codes somewhere, it even tells you they're important when you enable 2fa

#

Discord isn't even 10 years old

graceful quail
#

I've been a paying customer since 2016. Didn't break any rules and they can't even care enough to help me.

Discord does not care.

ionic citrus
#

2016

short marsh
#

They do. I think they just need a better support system imo. The people behind support are great

ionic citrus
#

but still the point stands... If a hardware issue is the cause of me loosing my thing i cant do anything about it, my harddrive wiped on me randomly

ionic citrus
graceful quail
#

I have nothing supporting that idea though.

They wont answer on twitter and refuse to give a human response on my tickets.

If they cared they would do something

short marsh
#

Just because they don't respond to your particular ticket doesn't mean they don't care

ionic citrus
#

They werent very helpful... again if youre paying for a service... i expect decent support

short marsh
#

Also, activity on your ticket (including you replying to it) puts you at the bottom of the queue. If you're trying to "bump" it, it has the opposite effect

graceful quail
#

23 days without bumping other than replying to the bot.

short marsh
#

Not sure then

ionic citrus
#

I cant help if my computer bricked and caused me to loose the text file

graceful quail
#

And tickets getting randomly closed

ebon ivy
short marsh
#

Ultimately we can't do anything about it here. I'm not a Discord employee.

graceful quail
ionic citrus
#

thats whats frustrating. EVERY other site that uses 2fa has their own storage of the text on your profile or another app... discord is expecting software to work 100% of the time and not bug if they expect you to save it to your drive

short marsh
#

I have a feeling there's more going on than just tickets being closed randomly

graceful quail
#

I'll go getcha a screenshot

ionic citrus
#

Im pissed cause, i had it saved... forgot to resave it after the crash cause i didnt realize ALL my txt files got f'd... and now im here

short marsh
graceful quail
#

There was no help. Just my post and then closed.

ionic citrus
#

see, im able to provide ALL info ever linked to the account

ebon ivy
short marsh
#

That doesn't mean they can restore it

ionic citrus
#

that should be more than enough even with 2fa

ebon ivy
short marsh
#

You really shouldn't be providing such private info through email in an attempt to get the account back

ionic citrus
#

you use the program, you should be able to fix/work on issues that pop up with it

short marsh
#

The issue is you lost your backup codes

ionic citrus
graceful quail
short marsh
#

Good point. That isn't Discord's fault though, why blame them

ionic citrus
#

but im making effort to fix it

#

after ive been a patron for 8 years

ebon ivy
ionic citrus
#

If ive been a patron this long, and can provide the info you need to recover it as a support individual. idk what the issue is

graceful quail
#

I mean saying "we look at everyone" and actually doing it are 2 very diffirent things

ionic citrus
#

I had a phone number linked to it, but when I made this account it auto filled the information on my phone and unlinked my number from my other account

ebon ivy
#

quantBlank
It was my friend that said it lol

graceful quail
#

And considering they banned me after helping me recover it.

I have very little faith that discord has any idea what they're doing

ebon ivy
#

I didn’t reach out to the support team through the form to ask that

#

If I want my information, I go straight to the source byteFire

short marsh
graceful quail
#

Thank you purpzie. Yeah its very dumb

ebon ivy
#

Oh yeah that I believe. I can’t make comments on this account, but I have comments about that 🙂

ionic citrus
#

it seems discords support is very... unorganized?

graceful quail
#

I had it for a couple of hours and all i did with that time was to make sure the dude didn't spam anyone or join/leave any servers

graceful quail
short marsh
#

probably NDA stuff

ebon ivy
#

Actually no (for once). But since I’m associated with official stuff right now, I shouldn’t say some things on this one :(

short marsh
#

ohhhh okay

ionic citrus
#

Ik yall are saying its a lost cause pretty much. but any other possible recommendations? Id really wanna recover my account... I got messages from people who arent around anymore on there that are sentimental to me and shiz

#

Im playing email tag with support, but to no avail really

graceful quail
#

But like.

It really should not be this hard to get an account back when discord has all the context.

Its either lazy or pure ignorance. Since they know for a fact its a false disable.

There was no TOS rules broken by the hacker (other than hacking lmao)

So i got no clue what else i could possibly do to get even a shred of caring from them.

Especially considering my account was a photobook of memories for me and if i lose that i lose all my memories from 2016 and forward.

Cause i have no friends outside discord

ionic citrus
#

this should NOT be pulling teeth... i can recover MY PAYPAL with my SSN, Debit cards, etc with less info

graceful quail
#

This could all be so much easier if they had a live chat or a phone number you can call.

Especially since they just dont respond on twitter

ionic citrus
#

like legit government organizations have easier recovery platfoms than discord