It sounds like the filament may be jammed in the extruder. One potential solution is to heat the extruder up to the filament's melting temperature and try manually pulling the filament out with some pliers once it's softened. Just be careful not to touch the hot components. If that doesn't work, you may need to disassemble the extruder to remove the blockage. I recommend referring to the printer's manual or seeking assistance from a more experienced user if needed.
spring obsidian
surreal trench
