I'm wondering if I'll get the rewards in my account
#accidentally ordered without being logged in
celest loom
cold laurelBOT
I'm wondering if I'll get the rewards in my account
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
nimble plume
Sure. The order is tied to the email.
Just create a hub account using the same email address, and the order should appear.
celest loom
I have an account I just wasn't logged in
nimble plume
Doesn't matter.
You enter an email address during checkout. That's what the order is tied to.
celest loom
Okay thank you
nimble plume
If an order happens to share the same email as your account, it will be displayed on the hub.
celest loom
And do I get new rewards?
nimble plume
Your rewards are automatically updated based on your orders, yes 🙂