there is an issue I am having (Shipping)

[maiden acorn]

Hello,

I would like to clarify an issue regarding my order. I updated the delivery address based on your team’s request after it was found that the previous address was incorrect.

I was informed that the update would take between 2 to 3 days. However, it has now been four days with no updates on the order status, which is concerning.

I kindly ask you to review my order as soon as possible, ensure that the correct address has been applied, and proceed with the shipment. I would also appreciate any updates regarding the status of my order.

Thank you for your cooperation.

Best regards,

[pliant carbon]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!