#Wooting recognised but not working

1 messages · Page 1 of 1 (latest)

frank folio
#

Firmware update was interrupted on my Wooting 60HE.

Now the keyboard is detected as a USB HID device but not recognized in Wootility.
I tried entering bootloader mode with ESC, FN+ESC, and FN+Backspace, but it always stays as HID.

The keyboard is detected by Windows (USB sound and device refresh), but cannot be flashed.

Can you help me recover or provide a recovery tool?

cobalt scrollBOT
# frank folio Firmware update was interrupted on my Wooting 60HE. Now the keyboard is detecte...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

smoky iris