60v2

[little python]

My keyboard show boot loader time out

[hushed locust]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[grand ravine]

is it plugged into motherboard with the included cable?

[little python]

It’s like updating but power off

[grand ravine]

not my question. I want to know if you plugged the keyboard into your motherboard with the stock cable

[little python]

Yeah

[grand ravine]

try plugging it into another port, preferably one that is further away from the current one

[little python]

ONLY THE ER have light up

[grand ravine]

that's why I've send this in the first place

[little python]

But not working

[grand ravine]

do it again, following the steps

[little python]

This time works