Random disconnects

[cosmic mesa]

Keyboard after 3 months of using started to randomly disconnecting every time i play anything. I tried using different usb's - didnt helped.

What can be the reason & what should i try?

[inland edge]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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Basic Troubleshooting

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Possible Problems During Shipping (with Solutions)

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[eternal niche]

does it disconnect when typing on the left side/moving it around?

https://help.wooting.io/article/333-my-80he-flashes-or-disconnects-when-i-type check this article

[cosmic mesa]

When i am hardly pressing it on the left side, yeah