60he keyboard

[candid stone]

a week ago it said it was gona be deliverd between the 12-16 of april. Now it just keeps delaying. anyone know how long this can take ?

[tulip beacon]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[cyan siren]

did you order optimum keycaps? if so, check #📦│batch_updates

[candid stone]

Yeah i did. Can i cansel the keycaps so i can just get the keyboard ?

or do i need the keycarps

[cyan siren]

afaik the keycaps should be ready soon? uhh it would technically be possible to cancel the keycaps, but this could take some time because you would need to hit up official support via links above and you will need keycaps if you don't have any

[candid stone]

It says that the keys wil come around 23 mach thats a whole month

[cyan siren]

where are you looking?

[candid stone]

#📦│batch_updates

[icy remnant]

dam that is a long time

[candid stone]

i coud be wrong

i think i saw it wrong it does not give a time

[cyan siren]

check the last 3 messages in there
they having some trouble with the shipping company or something.. UwUs already ship out.. some of them at least, so I guess keycaps should too soon

[candid stone]

yeah ty for the help

[cyan siren]

I pray for a fast arrival for everyone

[icy remnant]

🙏🙏

[candid stone]

[candid stone]

nvm it got sended out

its ariving tomorrow