delivery time for na-basil-0

[stuck sage]

Is there a possibility of a delay in the delivery time to any warehouse for the na-basil-0 ?

[dusty drum]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[forest hawk]

if there is, it's most likely in #📦│batch_updates

[hazy vessel]

When in doubt, check the hub.

[stuck sage]

I had my doubts because the person who is going to pick up the keyboard will be returning from the U.S. in mid-May, so I wanted to get some information ahead of time

[hazy vessel]

Hub? Hub.

[stuck sage]

ok

[hazy vessel]

I mean...that's as accurate as it gets.

The hub estimate is literally our best guess based on the best information we have 😄

[stuck sage]

ahh

Since im short on time i hope there won't be any delays :(

[stuck sage]

so i have last question for u

To be on the safe side should I cancel my current order and order the plastic 60HE V2 instead? The aluminum version is out of stock, but the plastic one is available

[forest hawk]

it's not recommended to gamble with time of arrival

[stuck sage]

so....... im canceling my aliminum one and order plastic one

[hazy vessel]

I can't tell you what to do.

[forest hawk]

I don't have any information on your situation.

if it get's delayed causing you to not being able to receive it wouldn't be the nicest thing

[stuck sage]

ye i agree

bc its my last chance to get wooting kb for now

[forest hawk]

also, a little side note. It can take up to 14 bank days for a refund depending on how slow your bank is

[stuck sage]

yea ik it but it will be return to me anyways