I have had some difficultly making my mind up deciding which Wooting I want. I had to return one keyboard because it arrived damaged, then I have returned two other keyboards because they were not quite right for me. I do not mind at all paying the 10% restocking fee if it means I get to find exactly what I want because it is fully on me for being indecisive. I really do want to get a Wooting but I am worried about getting cut off if I order another keyboard and end up having a problem and end up needing to return it. Is there a point where Wooting will cut me off? Once again, I know I have been a bad customer this is entirely on me I just wanted to ask about this.
#Questions about volume of returns.
sacred chasm
white apexBOT
I have had some difficultly making my mind up deciding which Wooting I want. I h...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!