rancid raven
guys am facing this problem a lot i tried everything restart unplug wait for 10m works sometimes but its like 70% of the time like this
Image
i emailed them about it but nothing but the respond was the same just restart or unplug and wait and i don't want to be doing this all the time
and my letter G double click triple click sometimes.
[W00T],
distant robinBOT
guys am facing this problem a lot i tried everything restart unplug wait for 10m...
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tiny flint
guys am facing this problem a lot i tried everything restart unplug wait for 10m...
would you mind checking https://analog-monitor.wootility.io/ and telling me what keys are being pressed?
rancid raven
u see the g its constantly running
Also those for some reason
like it keep changing as well all the time
tiny flint
since when does this happen?
also are you using stock cable and plugged it into your motherboard?
rancid raven
its been a while
and im using the og one that came with it and yes its plugged to the motherboard in fastest one as well
tiny flint
would you mind checking if it still happens if you plug it into another one, preferably one that is further away from the current one?
rancid raven
ok one sec
this happens every time i start the pc
deep cliff
to check what firmware are you ?
did this start to happen after updating the firmware or was this also occurring before?
rancid raven
i always update as soon as see a new one but its been happening for more than 5 months
deep cliff
ahh so i was the one to reply to your ticket
that reply tend to cover the basics cause/solutions to phantom presses and if not resolved to request the analog monitor
just to check you mentioned earler the G switch was detected as pressed dose this respond at all to being pressed?
rancid raven
ohhh my bad i didnt finish the whole email when a saw it went immediately try the solutions u gave me in the email
deep cliff
Yea,... i could rephrase this better at the start of the email (i will do that a bit later)
rancid raven
the G dose response but its unpredictable cus as i said it double/triple clicks and as u can see in the video when i start my pc it just start spamming it
deep cliff
i see well something's is wrong the PCB but bit hard to narrow down... i will send a follow up email/request for some information
rancid raven
ok np
deep cliff
sent
tiny flint
this happens every time i start the pc
sorry for the late reply, but you should be in better hands with Andrew
rancid raven
sorry for the late reply, but you should be in better hands with Andrew<:Switchy...
Np at all thanks
deep cliff
i think i can see somthing (so may want to hold off reassmbley)
so not sure how this would cause the other keys to be affact but just incase could you try cleaning this area (circed in red)
deep cliff
looks like a slight short on this pin
the odd part is that is between the "y, T" sensors so dosnt seem likly to affact the G that is one further up)
rancid raven
Is this good enough
deep cliff
yep give it a try and if no change well not much left to check
rancid raven
Still the same 
deep cliff
Sent one last follow up to confirm
upper aspen
im not sure if im allowed to respond here but, im facing ther exact same issue. excpet its my i key just randomly being held downi
tiny flint
im not sure if im allowed to respond here but, im facing ther exact same issue. ...
Best would be making your own thread
rancid raven
@deep cliff good morning hope ur doing well so i just received my replacement part and its working perfectly
deep cliff
rancid raven
i plugged the old and immediately it showed the error
so now what do i need to do next to return the damaged part
deep cliff
Yes best to reply to the email and the returns team will give a prepaid label
rancid raven
ok thenks for your help
