I have bought the ansi keycaps but the wootility app doesnt let me change from iso German to ansi how can i change it?
#Wrong wootility layout
vapid blade
edgy joltBOT
I have bought the ansi keycaps but the wootility app doesnt let me change from i...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
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Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
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- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
cosmic marten
versed shadow
As we tried to explain to you in #💬│general already, you can't turn water into wine as it were. ANSI and ISO are physically different. Some keys will not fit, and ANSI has one fewer keys overall.
Return the keycaps or the keyboard, and buy the right thing.