Keyboard sometimes returning random inputs

[wooden forge]

Idk it just does this from time to time where it randomly starts doing random inputs and often fucking me up in games... It happened twice so far, in about a week.

[latent sleet]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

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Possible Problems During Shipping (with Solutions)

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[clear nymph]

How is the keyboard connected to your PC? Is it plugged into a rear motherboard port using the included cable?

[wooden forge]

rear mobo with included cable

[clear nymph]

It might be an issue with the USB port, causing unstable power delivery. Try plugging the keyboard into a different port, preferably farther away from the current one. If your firmware isn't up to date, update it to the latest version.

[wooden forge]

it's up to date, I'll try the diff port thingy though

[wooden forge]

yeah so I just tried it, and it was not effective at all 😭

[young cove]

You don't happen to have a Secret Labs desk or other magnets near the keyboard?

[wooden forge]

nope neither

[tepid vault]

Try out beta

Or use older version https://wootility.io/?test-builds=true > Settings > Updates > Select test build > v2.11.0+rollback

If beta doesn't help

[wooden forge]

ngl it might be software (sorry for the delay I didn't get notified)

cuz it's like random once in a while

And rn it's always random in the emojis

or not anymore..?

[rustic cloak]

Hi i have the same problem

the old software help to remove this random input @wooden forge

[rustic cloak]

Hi some one can help me because the keyboard has this gost or random imput on the FN

[clear nymph]

Make your own post

[rustic cloak]

So when there's this impult all the keyboard it stops untill i give another imput in the remaining active switch in FN

[rustic cloak]

ok