#Not receive my keyboard after more than 1 mouth

1 messages · Page 1 of 1 (latest)

hexed island
#

Hello can you help me plz
I ordered a keyboard in early March.
I still haven't received it, and the delivery status has been stuck since March 10.

valid brookBOT
# hexed island Hello can you help me plz I ordered a keyboard in early March. I still haven't r...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

final tiger
#

Contact support at the link above

stiff gate
#

Yeah what Xphome said. We can't help you out here, but I can see you've already made a support ticket. Someone from the team will be in touch to assist you via email next week. 🙂