I put the wrong address in on checkout cause google corrected it

[umbral kernel]

It does not allow me to change it as it says its queued for fulfillment, I have placed it on hold am I cooked

[twilit wing]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[halcyon parrot]

If you have placed it on hold, you should be able to change the adresse

[umbral kernel]

I thought this to but it wouldn't allow me so I have just cancelled then and gonna reorder

Issue is now i got the order cancelled email but on the wooting hub it says it's still active and can no longer be cancelled

[halcyon parrot]

You can't cancel a order twice
Just be patient

[umbral kernel]

Okay no probs👍

[halcyon parrot]

Hub still shows it's on hold, right?