#wooting60he keyboard not working

1 messages · Page 1 of 1 (latest)

stoic sphinx
#

Cable is working and port is working, it is for sure the keyboard.

Everything was fine, i unplugged it before I went to work and moved it since the roof above my desk has a water leak when there is heavy rain and didnt want my setup to get wet (it didnt obviously), when I got back home and plugged everything back in, the keyboard shows up as disconnected on the wooting app.

warped ferryBOT
# stoic sphinx Cable is working and port is working, it is for sure the keyboard. Everything w...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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stoic sphinx
#

to add I already tried trouble shooting through wootility, and got the bootloader error.

stoic sphinx
#

Wooting 60HE+
Layout: ANSI
Firmware: v2.11.0
Chip: ARM
State: Disconnected

tender tundra
#

have you checked device manager?

stoic sphinx
#

it does not show up

tender tundra
#

if you plug the board in, does it make a sound?

stoic sphinx
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Im pretty sure it used to, but no not today.

tender tundra
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and if you use a different cable/port it sill doesn't make a sound?

stoic sphinx
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yes I even tested the cables and ports with my mouse since its also usb c, and both cables and both ports are working, Im 100% sure it is the keyboard being unresponsive.

tender tundra
stoic sphinx
#

okay thanks