I am having an issue with the RGB for one of my keys. If I enable any of the effects, the M key is greyed out/sets itself to white. If I manually choose a color for it, it sets it just fine. Tried 255 on each of the primary colors and the color displays fine, so doesn't look like a faulty led either. Anyone have any tips? I was using it without RGB for a really long time, so no idea when this could have popped up.
#Issue with RGB effects on 60HE v1
1 messages · Page 1 of 1 (latest)
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Very odd. I'd suggest exporting all of your profiles (save the codes) and see if a factory reset fixes the off behaviour.
I must've had a stroke, cause I didn't even think about trying a factory reset 😭
That fixed it. Thank you!
It worked until I swapped profile, now it's back to being weird again
smth about your profiles is fucked better to delete them and redo them manually after a fresh factory reset
That must have been it. Weird how it would transfer over to new profiles I made. But have fiddled around quite a bit now without it bugging out again - so I guess it was related to the original profile.
Thank you!
nw bro it only made sense that the profile got corrupted somehow (idont even know how? id dint know it was possible lol)