I updated to v5, was looking for settings when i can turn 8000hz on and found NKRO setting, accidentally turned this on and my keyboard immediately stopped working. I tried to reboot it from wootility app with top right buttons (fn + backspace), nothing happened. Then i restarted my pc and for some reason when i started wootility it switched to v4 again. I deleted my wooting from the wootility now cant see my keyboard in wootility. Different cables tried, connected to different ports, no hubs
#Help asap wooting 60 stoppd working
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Possible Problems During Shipping (with Solutions)
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