#My wooting 60 he doesnt work

1 messages · Page 1 of 1 (latest)

rare lake
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Title, when i connect my keyboard to my laptop, its detected but apparently i cant press anything and the rgb also doesnt turn on, is this a common issue?

wintry heronBOT
# rare lake Title, when i connect my keyboard to my laptop, its detected but apparently i ca...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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Basic Troubleshooting

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stark quail
rare lake
stark quail
#

Wootility can't detect the keyboard because it's in restore mode. Please follow the instructions shown in the image above.