URGENT address issue

[fickle basin]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[little abyss]

It's already submitted to the warehouse. We cannot hold or edit it.

I've had to remove your OP post, cause it's full of personal information. And this a public forum, not customer support.

[cunning flower]

Srry

Mb

[oblique aspen]

I’m not sure if this is always possible, but once you receive the tracking information, you may be able to refuse delivery or redirect the parcel to a drop-off location before it is delivered.

Please note that I don’t know much about this process, so I can’t provide detailed guidance.

It may also take until the first scan for these options to become visible in the tracking link.

[cunning flower]

Thanks guys, I hope I can have that keyboard in my hands soon ❤️