HELP

[elfin owl]

Hello, excuse me how long it takes for administration to validate my purchase? I have been waiting for 1 days and it keeps appearing pending.

[peak crag]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[sleek mortar]

What exactly do you mean? You should receive a confirmation email

[elfin owl]

I mean this.

[sleek mortar]

would you mind translating?

[elfin owl]

I am Latin for that reason the language in Spanish

[sleek mortar]

yea, no problem, I just don't speak spanish. I would wait till Tuesday morning and contact support, it's Sunday rn which means weekend and they usually don't work on weekends afaik

so just be a little more patient
and if nothing new happens until Tuesday you should contact support https://wooting.io/support