#Wooting 60he wont work after trying to update drivers in wootility.

1 messages · Page 1 of 1 (latest)

keen umbra
#

Hello,
i have a wooting 60he that I've absolutely been loving gaming with. Recently, I've tried installing the wootility software on the computer and then updating the drivers to keep everything up to date. Fast forward to now, the keyboard (while plugged in and recognized by my computer) wont turn on or have any control to the button functions. Wootility will not recognize the keyboard as well. Please, if there is any way to fix this malfunction, reach out to me as soon as possible to get this issue resolved.
Thank you.

tidal spearBOT
# keen umbra Hello, i have a wooting 60he that I've absolutely been loving gaming with. Rece...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

keen umbra
#

its all working now