#I just received my 80he and it will not let me type but is reconginzed in Wootility Software

1 messages · Page 1 of 1 (latest)

deft orchid
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It shows my actuations. I've switched usb's. Nothing in my Device Manager for keyboards says anything is wrong. I've reset a lot of times by holding the two buttons on the far right. I've restarted my PC a few times. I don't know what to do now.

unreal onyxBOT
# deft orchid It shows my actuations. I've switched usb's. Nothing in my Device Manager for ke...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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mint lagoon
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do you have any other softwares open like razer?

deft orchid
fast basin
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So in Wootility you can see key press indicator move when you press keys but can't type with the keyboard?

deft orchid
fast basin
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Most likely Windows didn't assign correct drivers. Can you go in Device Manager, click on 'View' > 'Devices by container', then expand Wooting 80HE and take a screenshot

deft orchid
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there you go

fast basin
deft orchid
deft orchid
fast basin
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Are you sure you followed every single step in the guide? Was your keyboard unplugged while uninstalling all the devices related to Wooting and removing the registry keys? Did you restart your PC afterward? Shutting down wouldn't help in this case.

chilly imp
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Looks like there was some progress in following the guide, but the driver did not get assigned correctly again.

So it is possible that either

  • Windows Plug and Play driver assignment process encountered an issue (if some registry files were not removed, it could be this)
  • Some third-party software may be interfering or causing problems

I think in this case it is software interference. The challenge is narrowing it down, as it can be any software. In most cases, it relates to macro software (AutoHotkey, Razer, etc.). Otherwise, you can try the following:

  • Manually assign the "HID Keyboard Device" driver where the error is present
  • Find the software, disable it from auto-starting, and perform the guide again
  • Launch the system into Windows Safe Mode, remove the drivers, and reconnect the keyboard (you can skip the other steps for this one). This will reassign the drivers, hopefully without interference
chilly imp
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ok.. bit wired that i get two marriage offers in one day....

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i suppose it went well ?

deft orchid
chilly imp
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Just a heads up if you found the software cause then pretty much all good if disable.

If not, and the keyboard updates the device descriptors in a firmware update (this is rare), this will cause the drivers to be reassigned again, and if the issue/cause is still present may need to perform guide again