Delivery time

[night siren]

I bought a keyboard yesterday, but it doesn't say when I'll receive it. Does anyone know where I can check, or roughly how long it will take?

[fervent moon]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

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Place it on hold via the Wooting Hub!

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[nova arch]

Where are you based

[wise lagoon]

https://hub.wooting.io/my/account
You can check here. Once it ships, the courier's estimates are what to look for.

[night siren]

Where I from ? France

[night siren]

Okok I will see

[nova arch]

Ok, for me in Denmark, it took 3-4 days. Ordered Sunday. Received Wednesday.

[night siren]

I ordered 2 day ago I live in France and I got no mail or something

[nova arch]

is it shipped ?

Mine was shipped Monday night or Tuesday morning and arrived Wednesday

[summer holly]

Ordered mine on Sunday it’s still on “Ready to ship”

[nova arch]

Hopefully shipped when you wake up tmr

[summer holly]

If it does it will be lucky if it comes by friday

[nova arch]

I ordered the keyboard on Sunday the 15th. It was received by my local courier on Tuesday the 17th, and delivered on Wednesday the 18th.

[eager ferry]

What shipping method did you guys pick?

[summer holly]

Mine just changed to “Ready to pack” so I guess it’s not ready to ship

[eager ferry]

same

[night siren]

Idk 😭

[night siren]

Idk where I can see

[wise lagoon]

https://hub.wooting.io/my/account

I already told you how once 😄

[night siren]

🥹 my bad I forget to Check

[wise lagoon]

[night siren]

It’s good like I pay the keyboard but forget to do an account so last time u told me I tryed but I Forgot I have no acc so rn u telled me to go here and I re try and I saw it now workikg so I go check my mail and saw the mail who saying "activate your account" so I just created it and it say ready to pack

[night siren]

😅

[swift hedge]

ordered mine on the 20th and its still not shipped 😭 just eager to use something else other than this cheap £20 thing from amazon

[twilit fox]

yeah so you ordered on a friday - good chance it didnt get queued before the weekend. If everything is in stock, im sure its gonna get shipped out this week

[swift hedge]

its okay, just super anxious and excited 😄 lol

[eager ferry]

Bought mine yesterday, it says "Ready to Pack"

[night siren]

I bought mine 2 day ago and it say too ready to pack

[eager ferry]

we're cooked

[summer holly]

you've got one more step called "Pick & Pack" and after that step is finished you get the tracking for the shipment...

[eager ferry]

I wish they could provide an express shipping option. Most companies do have one, and usually in Europe it costs 20-22 EUR for express shipping. Not too bad if you consider basic shipping is around 10 EUR for Greece

[summer holly]

mine is at "Pick & Pack" and the estimated delivery date somehow lowered and it's now saying it's coming between 26th and 28th even tho I highly doubt that lol

[eager ferry]

Mine lowered as well, saying it's coming between 26 (impossible) and 03 April. When did you place your order?

[summer holly]

Ordered it on sunday

destination country matters tho

[night siren]

🥹 bro it say i will get 26-31 I can't wait

[eager ferry]

hahaha days feel like weeks

[summer holly]

Here in croatia packages get rarely delivered on saturdays unless it's amazon lol they probably threaten someone to get those packages out there during the weekend

[eager ferry]

In Greece companies like UPS and DHL can leave your package waiting for a week unless you order express shipping

[night siren]

Fr 😭

[eager ferry]

They give 0 pucks

[night siren]

YOOO I ALREDY GO TO CROATIA WITH MY CLASS ITS SO PRETTY

[summer holly]

Coast for sure

mainland not so much

[swift hedge]

I just got my tracking info sent 😮

[eager ferry]

however there are flights with transavia from greece to amsterdam, costing around 50eur roundtrip Where is their warehouse?

[summer holly]

when did you order?

[eager ferry]

how long have you been in the pick and pack state?

[swift hedge]

I ordered on the 20th and it was in the packed state from like sunday

[night siren]

It’s at zagreb

[summer holly]

Yeah, that's where I'm at

[night siren]

Yoooo

It’s so pretty

[summer holly]

Just got my tracking info aswell

[eager ferry]

Im refreshing my chrome page constantly 😛

[summer holly]

mine is still stuck at pick and pack lol

but mail came

[eager ferry]

So you've been at pick and pack for a day?

[summer holly]

more like 6 hours

[eager ferry]

Oh ok good to hear that

[night siren]

What did you buyed ?

[summer holly]

yesterday and today's morning it was at ready to ship then it switched to ready to package and around 12 pm it switched to pick and pack

[summer holly]

white 60he v2

[night siren]

ME TOO

[eager ferry]

me too hahaha. Split or normal spacebar?

[summer holly]

Wanted the 80he but the zinc one is pricey

[summer holly]

normal, split was out of stock

[night siren]

But the case is not white.. bc i buyed the most expensive and there is no stock for the white case.. to i took WHITE KEYCAPS AND BLACK CASE

I hope it look pretty..

🥹

[night siren]

Normal Spacebar I think the split is good only of you do fncs 🤣 or BIG competition

[eager ferry]

Well I have a big palm and where i hit the spacebar, is in the middle If I was buying the split

So not ideal for me but I liked the concept

Pretty sure the white case is in stock

[swift hedge]

wishing you all expeditious deliveries! 🙏

[night siren]

Bro if I take with the was I would get the keyboard in july..

🥹

[eager ferry]

What do you mean?

[night siren]

Like

[night siren]

You see that I say there was no stock

And I tryed to buy all white

[eager ferry]

Its in stock since last saturday that I checked

[night siren]

😐

🥹

🤣

[eager ferry]

Oh ok yeah, the ISO French is to blame

[night siren]

Yes bc I’m French

So ye I can’t wait july 🤣🥹

[night siren]

I have a question I have this and got a message who tell me My package is on its way but Idk if it’s coming because I can’t track it in my city

Do you know it mean I will get it today or no ?

[nova arch]

You don´t have the local tracking number ?

[wise lagoon]

That is their tracking. And it depends on courier if they already show an estimated delivery date or later.

[night siren]

They told me I will get Delivered within two days in a mail

[night siren]

In the tracking history I have that what it mean : Th, 26.03.2026, France
The notification for delivery has been sent to the recipient

[night siren]

YAYYYYY

i just got my keyboard

but

HOW CAN I PLAY MINECRAFT WITH IT like for use F3 or F5 🥹 THERE IS NO "F"

[wise lagoon]

You hold down the FN key in the bottom right normally.

[night siren]

OHHH

[wise lagoon]

That turns number keys into F row. You can change this in Wootility.

[night siren]

😅 tysm

[wise lagoon]

You could also put the numpad over there for even more keys. God knows MC mods have enough weird keybinds.

[night siren]

yes its good it worked BUT OMG I LOVE THE SONG OF THE SWITCH 😭