wooting 80he phantom press

[balmy garnet]

anyone help me?

[fallow pier]

Thanks for posting your support request!

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[hazy niche]

Try using beta
Don't have any magnets close to your board
Try lowering brightness and turning off tachyon mode

Also try replugging the keyboard and not touching it for 10ish seconds

[balmy garnet]

i tried everything

[hazy niche]

Everything I've listed?

[balmy garnet]

yes.

[hazy niche]

You might try using another cable or using another USB port on the backside of your pc

[balmy garnet]

this workw for 10 minute

[balmy garnet]

i tried for 5 times..

[hazy niche]

Do you have any magnetic object on your table or near your setup?

[balmy garnet]

no

[hazy niche]

Have you checked if the JST cable sits in place?

[balmy garnet]

yess

[hazy niche]

Tried using a older version?

[balmy garnet]

i found people with the same problem as me

[balmy garnet]

yes

but dont works for me

[hazy niche]

Doesn't really help. Most of them is fixed with the steps I've listed

[balmy garnet]

literally same

[hazy niche]

Also, have you tried plugging your keyboard into another device like a different PC or a Laptop?

[balmy garnet]

no i ill tryy

[hazy niche]

Good for you. Doesn't help you though.

[balmy garnet]

[hazy niche]

Also, you might try replacing the switch of the "phantom pressing" key

[balmy garnet]

not for 1 key

[hazy niche]

And you are really sure you don't have any magnets nearby? Like the sensor's are really sensitive

[balmy garnet]

when i turn on tachyon it becomes more frequent

[hazy niche]

So it's not the exact same issue

[balmy garnet]

yes!!

[hazy niche]

Ohhh, a step forward. It becomes more frequent in a bad way?

Like the issue becomes more frequent?

[balmy garnet]

yes.

[balmy garnet]

yesss

[hazy niche]

If you higher the brightness, does it get worse?

And you really checked if the JST cable is connected properly?

https://help.wooting.io/article/333-my-80he-flashes-or-disconnects-when-i-type

[balmy garnet]

i read all threads

i tried everythinw

[hazy niche]

So you disassembled your keyboard?

To check

[balmy garnet]

no

not yet

[hazy niche]

So you didn't tried everything.. go to the link I've sent

[balmy garnet]

im scared

[hazy niche]

https://youtu.be/AnyG_a1kosg -> disassembly guide
https://youtu.be/LNa5wuqiFVY -> assembly guide

[balmy garnet]

i ill try

[hazy niche]

It is really easy tbh. Just follow the steps in the link

[balmy garnet]

but its looks horrible

[hazy niche]

It's like a Lego

[balmy garnet]

i just tried different cable and still didnt work.

[balmy garnet]

[hazy niche]

I thought you tried everything?

[balmy garnet]

almost

[hazy niche]

Well guess you gotta check that JST cable if you tried everything else already

[balmy garnet]

i forgot

same key btw

[hazy niche]

Well lmk after you checked the JST cable

[hazy niche]

Well as I said, it's pretty sure a power issue, either caused by USB c cable, USB port or JST cable

[balmy garnet]

im going to my brothers room

[wraith horizon]

If you still have the issues after trying out different cable and computer please reach out to our support so they can help get it sorted out: https://wooting.io/support

[balmy garnet]

yes still unsolved

[hazy niche]

reach out to support than using the link from sno, I can't help you any further