#Keyboard stuck on awaiting order

1 messages · Page 1 of 1 (latest)

shut snow
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My Tenz 80He has been stuck on awaiting package after wooting shipped it 3 days ago and it isnt showing on tracker also paid for expedited shipping.

frosty canopyBOT
# shut snow My Tenz 80He has been stuck on awaiting package after wooting shipped it 3 days ...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

shut snow
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@steady nova

elfin slate
# shut snow <@158168189300244480>

First of all, this is community support, if you seek official support go to the website.
Second of all wooting ships in bulks which is why some couriers skip the first scan.
Also if you pay expedited shipping, you don't pay it to wooting you pay it to the shipping company

shut snow
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well idk why there saying its shipped even though 90 percent of people have this problem

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cause its clearly not

elfin slate
shut snow
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so how long bro its 4 days now

elfin slate
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Just be patient and if you can't be patient just reach out to official support instead of community support..

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You won't get any information here

hearty vale
# shut snow so how long bro its 4 days now

I also am in the same boat fam, just wanted to mention they only ship things during the week. so if u bought one on Friday, and have been waiting, it will come tuesday (hopefully)

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we js gotta be patient fam i feel you, ive been needing an upgrade

shut snow
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i did buy friday but its not even scanned yet

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):

hearty vale
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yeah you might need to go to actual support fam

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best of luck on that, i got mine scanned this morning and i paid friday

shut snow
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bruhhh

elfin slate
shut snow
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they do sat

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it shipped friday

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what time was ur scanned at @hearty vale

hearty vale
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tonight

shut snow
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can it still scan tn

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idc when it comes i js want it to have a date

hearty vale
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uuh idk

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mine was about an hour ago so FAFA that just depends

fierce lodge
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Mine also says it hasn’t been scanned and I ordered on Friday

shut snow
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we in the same boat

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hopefully scan tn/tmr comes tmr

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it might skip a couple spots

shut snow
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It finally scanned

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It comes Thursday’s