#Bug or issue?

1 messages · Page 1 of 1 (latest)

outer rampart
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Hey just ordered an keyboard however on my email it says I have this type of key caps which is correct however on the wooting hub order track it is the wrong key caps but everything else is good is this a website bug or an error within the order

maiden roostBOT
# outer rampart Hey just ordered an keyboard however on my email it says I have this type of key...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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Basic Troubleshooting

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dark spear
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Are you asking because you ordered ISO UK or ANSI keycaps? They come in a set including both versions, so if it says either on there it's still correct.

outer rampart
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I ordered iso uk in which in the email it says so but in the wooting hub website it says ansi United States

dark spear
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Yes, like I've said, it's correct then, the set includes both