My Wooting stopped being recognized after I unplugged the code during an update. Does anyone know ho

[coral oracle]

[nimble grail]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[coral oracle]

I tried that, but the keyboard didn't get fixed.

[visual bolt]

Try it again

[coral oracle]

The sound plays when I connect it, but it's still not fixed.

😭

[visual bolt]

Would you mind following these steps?

• open - Device manager
• Select "View"
• Select "Device by container" (This groups drivers by device)
• Check if "wooting restore" "Wooting 60HE" is preset

[coral oracle]

Is this it?

[visual bolt]

Yea.. typically this should help

Uhh would you mind restarting your PC and trying it again?

[coral oracle]

ok

I've been messing around a lot, but it's better not to uninstall the device, right?

I restarted, but there is no response

[visual bolt]

You tried this after restarting too, right?

[coral oracle]

I'm all better!!!! Thank you so, so much!!!!

[visual bolt]

So it worked now?

[coral oracle]

YES！！