#cannot buy off wooting website

1 messages · Page 1 of 1 (latest)

cursive jewel
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i’ve been trying to purchase a wooting 60he v2 for the whole day yesterday but nothing will go thru , i have tried 3 different cards and it keeps giving me the same error “ there was an issue processing your payment. Try again or use a different payment method. 🫩

verbal hollyBOT
# cursive jewel i’ve been trying to purchase a wooting 60he v2 for the whole day yesterday but n...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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hardy forge
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Contact your bank. 🙂

cursive jewel
hardy forge
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Did you ask them about the failed payment attempts? Cause it's logged.

cursive jewel
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yes i did , its strange bc i’ve never had an issue like this w wooting

hardy forge
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Best I can recommend is ask a friend to make the purchase using an international debit or credit card. Like a Mastercard or VISA

cursive jewel
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me and my girlfriend tried my card which is visa , even tried her discover card, cashapp pay n apple pay , nothing went thru , sorry for messaging so early js trying to get this sorted

hardy forge
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It's 2PM here. Not early at all. But there's nothing we can do to help here. If the card doesn't work, it doesn't work. 🙂

cursive jewel
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alright thanks anyway bro

magic bay
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Have you tried using another browser or device

cursive jewel
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yea i’ve tried incognito

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and my phone

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and my girlfriends phone