every so often, my keyboard keeps switching on and off. I dont know if its the cable, keyboard, or computer. The cable doesnt seem to connect anymore, but when i used another cable i still had the same issues. My computer also seems to be a pretty warm so that may be the issue. If it does turn out to be the keyboard not working, would i get warranty?
#Keyboard Connection Problem
frozen oar
half galeBOT
every so often, my keyboard keeps switching on and off. I dont know if its the c...
Thanks for posting your support request!
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lost raven
every so often, my keyboard keeps switching on and off. I dont know if its the c...
If the keyboard is faulty and you still have warranty, I think so.
Tho you should check some things.
Try another port.
Try using the keyboard on a different device.
If you have the 80HE you should check if the JST cable sits correctly.
frozen oar
If the keyboard is faulty and you still have warranty, I think so.
Tho you shou...
how should it be sitting?
lost raven
how should it be sitting?
Being connected properly
frozen oar
ok
lost raven
https://youtu.be/AnyG_a1kosg that's the disassembly video for the 80HE if you wanna check
Also try turning off 8khz and lower brightness to see if it's more stable
frozen oar
https://youtu.be/AnyG_a1kosg that's the disassembly video for the 80HE if you wa...
im seeing that it works fine with some cables but doesnt turn on for others. i checked the jst cable and it seemed fine. now im thinking its the keyboard
ill try on a different device
lost raven
im seeing that it works fine with some cables but doesnt turn on for others. i c...
could you explain what you mean with "works fine with some cables but doesnt turn on for others"?
frozen oar
cable 1: when connected, doesnt even turn on
cable 2: jitters on and off
cable 3: after some time, keyboard starts jittering (i guess none of them are completly fine)
lost raven
sounds weird, you might try a fourth cable
frozen oar
i just tried cable 1 on a different device and it turned on so...
lost raven
what cables are you using?
frozen oar
stock wooting and 2 of the same gumjo coiled cables on amazon
lost raven
just cuz a cable provides enough power for one item doesn't mean it provides enough power for another
lost raven
Thanks for posting your support request!
**Note: #community_support is only for...
hmm you might also contact support for official support over one of these links
frozen oar
ok thanks for you help
lost raven
good luck solving the problem