F7 Problem

[tardy cloud]

The past view weeks i have the problem that my F7 key does not work some times.
The problem shows itself when i want to rebind a key in a game and it instantly selects F7 and I have no ability to select the key I want. Then if I unplug the keyboard and reconnect it the problem disappears for a short moment.
I have the same problem in windows because F7 activates the screen keyboard and then I am unable to open application and can only restart via power button.

thanks for your help. There might be something wrong with the key itself.
I have a 80he and the newest firmware

it also breaks aimlaps for some reason. When I unplug the board everything is alright.

[marble heron]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[verbal dune]

Do you have any magnets near your keyboard

[tardy cloud]

No I don’t

The problem occurs even then I have rapid trigger on 5 millimetres

[verbal dune]

You mean on .5 mm?
Also is this occuring since you installed the latest update?
Have you tried using different cable/port?

[tardy cloud]

Not 0.5mm
I have not tried another cable
And I think is might be since the last update.

As explained above. It does not occur every time just sometimes

[marsh skiff]

How did you manage to set rapid trigger to 5mm, wootility doesn't allow that, also most switches should only go to 4mm

[idle cairn]

Point five. As in half of a mm.

Or an eighth of 4mm