burnt basin
Hey, I was warned that my return would incur payment processing fees because it’s the third time I’m returning a delivery. However, I’ve only returned one item from this batch, and I kept the other two 60HE v2s. I’ve also ordered several batches before.
The delivery box is still sealed, so it should be easy to restock. Could someone please look into my case and clarify this?
median kilnBOT
Hey, I was warned that my return would incur payment processing fees because it’...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
All of these types of requests need to be made via the Wooting Support Wizard!
timid aspen
No one can help you with an order here. You'll have to use the support tickets above. 🙂
burnt basin
Yep, I did, and they told me it was mt 3rd return
timid aspen
Then you'll have to respond to that ongoing conversation.