#The indian customs have taken my 80he tenz takeover as hostage

1 messages · Page 1 of 1 (latest)

pliant bramble
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They are asking for a BIS certificate and won't be clearing it out of customs without one. only wooting can send me the certificate but IDK how it works in new to this and never expected it to get stuck. I was ready for a 30% import fee but what is this. please help WOOTING

heavy marshBOT
# pliant bramble They are asking for a BIS certificate and won't be clearing it out of customs wi...

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nova warren
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please contact our official support for this as we dont offer official support via discord. you can find links to the support wizard in the bots reply above