Within the past few days, my 60he would stop responding after pressing the fn Key or the caps lock and I couldn’t type at all. Now, just around 10 minutes ago, the keyboard doesn’t want to turn on and I have tried changing cords, changing usb ports everything and none of it works. Is there any way someone can help out? I’ve never had this issue and I’ve had my wooting for about a year and a half.
#Need help with keyboard not turning on
river surge
signal pythonBOT
Within the past few days, my 60he would stop responding after pressing the fn Ke...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
jolly ferry
Within the past few days, my 60he would stop responding after pressing the fn Ke...
this just happened to me i using the keyboard and all of a sudden just turned of and doesnt turn on
but when i dont connect it for like 10 mins and reconnect it connects for 5 seconds
river surge
but when i dont connect it for like 10 mins and reconnect it connects for 5 seco...
did you find a fix for it?
jolly ferry
did you find a fix for it?
nope
tried switching the ports and what not doesnt work tried the same cable and port on a different keyboard and works fine
had it for a too year
river surge
im still under warranty so I submitted a ticket for replacement
im having the exact same issue
jolly ferry
i might have too
manic tangle
Do you hear USB connection sound when you plug the keyboard in?
jolly ferry
Do you hear USB connection sound when you plug the keyboard in?
no i do not
it’s only the wooting i plugged my other keyboard it works fine
manic tangle
So you can hear the sound when you plug in your other keyboard?
jolly ferry
yes i can
manic tangle
Alright, if you already contacted support, wait for their response.
jolly ferry
okay thanks
river surge
Do you hear USB connection sound when you plug the keyboard in?
I don't hear a response when plugging it in or out