I'm having this problem: my software can't detect my keyboard, it says "Command (getKeyboard profile [39]) Response received result ERROR (255). What to do? I can't reset the keyboard either because the software doesn't work 🙁
#Error 255
azure latch
sweet flameBOT
I'm having this problem: my software can't detect my keyboard, it says "Command ...
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limpid panther
Does the keyboard work? Can you type on it?
azure latch
Does the keyboard work? Can you type on it?
Yes, i can, I'm typing from it right now
limpid panther
Error 255 indicates that Wootility can't connect to the keyboard because another software is interfering.
Do you have any RGB software running in the background that could interfere with Wootility's connection to the keyboard?
Examples:
Artemis RGB
Asus Armoury Crate
L-Connect3
Open RGB
Project Aurora
Razer Synapse
Signal RGB
Motiv Mix
Nano Leaf desktop app
azure latch
No, none of them
limpid panther
Disable background apps one at a time, maybe one of them is causing this issue.
Note that after disabling the software, you need to replug the keyboard and then check if it can connect to Wootility.
azure latch
It's still the same, the software doesn't initialize the keyboard