#Wooting Stealth Pad

1 messages · Page 1 of 1 (latest)

zealous isle
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Hi, keypad was working fine before downloading the wootility program. After updating the program my pad no longer lights up and doesn't work.

north pilotBOT
# zealous isle Hi, keypad was working fine before downloading the wootility program. After upda...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

jade rose
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You might try this

zealous isle
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sorry 😭 i didnt see this, thank you

jade rose
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Huh?

zealous isle
# jade rose Huh?

like on the same help page there was a restore and reset device button to click

#

that fixed it

jade rose