#Error when trying to add keyboard to cart

1 messages · Page 1 of 1 (latest)

frank patrol
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hello im trying to buy the 80he but the website isnt allowing me to add it into the cart. it will show an error stating (could not complete operation. the cart conflicted with another request). if i try adding the 60he it also shows the same thing. any way to fix this or is this an issue regarding the website

misty valleyBOT
# frank patrol hello im trying to buy the 80he but the website isnt allowing me to add it into ...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

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Place it on hold via the Wooting Hub!

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unique crater
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Could you show an example of this?

frank patrol
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this happens also when i tried to add the 60HE too

unique crater
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Does it still happen if you clear your cookies on the website, or use a different browser/device?

slate hearth
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try to clear cache and cookies for the website

frank patrol
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ive tried doing it on my pc and phone, i'll try clearing the cache and cookies

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i tried clearing it on my phone but it still shows the same error

rancid delta
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I see orders being actively placed on each storefront so I don't think this is a system-wide issue

frank patrol
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is it maybe country wise?

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cause i just asked my friend to try to add the keyboard on his side and it showed the same error for him