Anyone know if wooting ships parts of orders, if a portion of the order is ready to ship and another is not? I ordered some switches and a 60he v2; website said the v2 was on preorder, which is chill, but I got the notification my order shipped yesterday. I can’t find my batch code to cross reference the shipping updates channel here on the wooting hub, so I’m a tad confused. Figured I’d reach out here to see if anyone has had the same experience due to the 🔥🐴 celebrations with the suppliers. TIA! I just want to know how excited to get about this package 😂
#Partial Shipping?
cinder glade
dusty cipherBOT
Anyone know if wooting ships parts of orders, if a portion of the order is ready...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
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All of these types of requests need to be made via the Wooting Support Wizard!
wheat sentinel
Not automatically. You can request to split up the order at cost of additional shipping, by reaching out to support.
cinder glade
Roger that. Sounds like I got lucky and the keyboard shipped too, as it says “all items are ready”. Was unsure if that meant the PREORDER was ready, or if the actual keeb was coming. Sounds like I should prime the hype airhorns. Thanks Mansen!