#Can't changed the delivery address

1 messages · Page 1 of 1 (latest)

harsh quail
#

I used the express check out at the wooting store and it used my old address and when I tried to change it it was processing fulfilment in the morning and I checked again around 4pm as I had family stuff and it was ready pack already and cant change the address, I have now tried contacting fedex since I got the tracking number and wooting support as well, should I be worried? (My new address is in the same metro line as my old one)

sullen wigeonBOT
# harsh quail I used the express check out at the wooting store and it used my old address and...

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